Hi All - I have tried searching the forum about this but cannot find anything (please feel free to point me in the right direction if there is a post already).
We may actually be doing something wrong here - it may be a simple setting that we are missing, but......
If you see the attached document you may be able to understand more about the problem – the single unit price before tax for the product is £12.17.
When a customer buys multiple products on the report in the “unit price ex tax” column it is not showing the single unit price it is showing the total price of say 3x the unit price. And in the “total cost ex.tax” column it is showing 3x the “unit price” which is really wrong.
However the total cost is showing that it is being worked out properly. The main thing is that it is working out the total and charging the customer correctly but it just does not look professional on the receipt form.
What are we doing wrong?
We may actually be doing something wrong here - it may be a simple setting that we are missing, but......
If you see the attached document you may be able to understand more about the problem – the single unit price before tax for the product is £12.17.
When a customer buys multiple products on the report in the “unit price ex tax” column it is not showing the single unit price it is showing the total price of say 3x the unit price. And in the “total cost ex.tax” column it is showing 3x the “unit price” which is really wrong.
However the total cost is showing that it is being worked out properly. The main thing is that it is working out the total and charging the customer correctly but it just does not look professional on the receipt form.
What are we doing wrong?
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