Images not uploading

[thefaceofmomo]

Hi
I have installed V9 yesterday I took a snapshot from V8 and imported into V9 all my files are saved into the same location however when I have uploaded only about 50% images are showing?! Can anyone help me please?!!
Thanks

[Jan]

Try a refresh.

Regards,

[thefaceofmomo]

Hi
Thanks I have tried that still no joy!! have you any other ideas?
Thanks
Naomi

[Duncan Rounding]

Bsckup first then...

Try copying your images *only* from the version 8 site folder to the version 9 site folder - keeping the same structure. Then do a purge and refresh of the site.

[thefaceofmomo]

Hi
Have tried that - still not working. all files are saved in same location and they are fine in preview mode but when I upload the links seem to break on around 50% www.designhomeinteriors.co.uk?
Any help would be much appreciated! It was working fine in V8 before I exported the snapshot?
Regards
Naomi

[Jan]

This one of your missing images :

http://www.designhomeinteriors.co.uk.../TN831.150.jpg

does it exist on the website with a slightly different case?

Are you using a windows server or a unix server?

The temporary solution is to upload the image files manually using FTP and if the problem persists, contact Actinic support to have them check your snapshot.

Regards,

[thefaceofmomo]

Hi
Thanks for your help.
No its doesnt exist with a different case. I am using a UNIX server! I have rang actinic support but not open now till Monday - I am sooooooooo streesed!!

[Duncan Rounding]

Do as Jan suggests and manually ftp the images into your acatalog directory on the server.

[thefaceofmomo]

Will do thanks