Exchanges/Returns keeping stock levels updated

[John N]

Hi

Please can anyone advise on a way to manage returns and exchanges within actinic to keep stock levels correct. We currently link to Sage line 50 all invoices and then do a credit note and new invoice in Sage. In order to keep actinic stock levels accurate we have to keep exporting data from Sage which has a mirriad of complications. What I would ideally like to do is keep Sage out of this as much as posible.

Any Ideas?

Thanks John

[rmorrow]

John
Are you processing all your orders in Actinic? If so, stock levels should be kept accurate if you cancel an order for returns or make a manual adjustment to an order for exchanges.

I don't have experience of the Sage link, though - what happens to invoices in Sage if you change orders in Actinic?

[John N]

Thanks Richard

Thanks for your post. This is the obvious way to do this and i will see how it works. I guess I have got stuck doing the exchanges in Sage as when I first came to Actinic in Version 7 the stock adjustment was not available. I have no idea how this will talk to Sage but i will give it a go and find out. I will let you know how we get on as a better way of processing up to 80 exchanges/returns a day has got so frustrating in Sage.

Thanks
John