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customers buying from hidden pages

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    customers buying from hidden pages

    A company we buy from have had so many price changes becuase of the exchange rates, that they now quote on a daily basis making life a total nightmare, so I elected to hide the sections until prices calmed or found an alternative.
    But customers have been buying these prodicts from the site?? How can that happen, they are hidden.
    Most worring is they are able to to buy these at the old prices, as Ive hidden them because I cant keep up with the daily fluctuations.

    When you visit my site you can not see these products
    BUT
    If you use the search it shows ALL products even the hidden ones, which then allows them to buy.

    So beaware, DONT hide remove/delete or it could be embaressing or expensive.
    Gary

    #2
    Have a look at number 68. http://www.actinic.co.uk/support/changes-v904.htm
    "If my answers frighten you then you should cease asking scary questions"

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      #3
      It may be worth having a read through these similar forum threads:

      Search appears to find items that are hidden
      How hidden are hidden products
      Searching and Hidden products
      Darren Guppy
      Golf Tee Warehouse
      Golf Tees and Golf Accessories.

      Comment


        #4
        Originally posted by chunkesolutions View Post
        thanks for the link, does not say when it will available, so I shall wait patiently.

        I have over a thousand hidden products and the thought of hidding each one eek.
        Gary

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          #5
          You can run a query on the database to hide products that are in hidden sections. This will remove them from the search results.

          Backup first then read:
          http://community.actinic.com/showthread.php?t=42005

          and use the following query:
          Code:
          UPDATE [Catalog section] INNER JOIN Product ON [Catalog section].nSectionID = Product.nParentSectionID SET Product.bSuppressHtml = -1 WHERE ((([Catalog section].bHideOnWebSite)=-1));

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            #6
            I take it you don't have duplicates for these products ? If you do these are still live even if you make the main product inactive, you need to hit the "Reset Duplicates" button each time.

            My not be your problem but it was ours.

            best

            Nigel
            Offering a wide range of shade loving plants suitable for the woodland garden. http://www.plantsforshade.co.uk

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              #7
              No not the problem, these dont have duplicate, but thanks for the reset tip ;-)
              Gary

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