Lots of "Other Info"

[IanSaunders]

I've got a customer whose products require an awful lot of customer input to order (very specific sizes, location notes etc).

I looked in the AUG about increasing the other info field into 2, but struggled with the Perl and it didn't really provide me with the flexibility I needed.

It's also a little more awkward because different product ranges want different information.

I'm currently investigating a solution where the 'add to cart' button simultaneously adds the item to the cart and submits a form within a fragment elsewhere within the page that the user has completed. This form's action is to a FormMail.php script so the extra information is emailed directly to my client.

I'm not getting any obvious errors, but the mail never seems to arrive. The FormMail script is fine and the server's happy to run it.

Is there any reason why this wouldn't work, other than my dodgy javascript?
Does anybody have any suggestions?

[grantglendinnin]

Multiple Other Info by Norman would do the trick in a much simpler way.

The reason for the Form Mail failing - there's many avenues to investigate. Most likely, if your e-mail settings are correct, your host is blocking the execution of the script for security purposes. If you could post a demo link then it may be a more obvious error which somebody could spot by taking a look

[IanSaunders]

embarrassingly, the primary reason it wasn't working was because I forgot to add the script to the 'additional files' list...

No amount of advice, RTFM, advanced guides, can help the inherently stupid...

[IanSaunders]

Also, Norman's addon looks good, but these forms already exist - would make my job considerably easier if I can get this working an reuse them.

[grantglendinnin]

All's well that ends well then. Though RTFM is a deceased phrase nowadays

[leehack]

Err no it isn't, it still alive and kicking from this corner, it's the funniest acronym ever made, it can't die.

[IanSaunders]

I've not actually got it working yet, I just know why it wasn't working previously. I think this really is my script though. I'll keep you posted.

[jont]

Err no it isn't, it still alive and kicking from this corner, it's the funniest acronym ever made, it can't die.

It is dead as it is now RTFM it has been replaced in these more liberal times with TMCTAFY

[jont]

I've not actually got it working yet, I just know why it wasn't working previously. I think this really is my script though. I'll keep you posted.

Pay particular attention to the script editing as it is very easy to miss part of the code you are replacing as it spans several lines. I can confirm it does work straight from the knowledge base.

[Goz]

Err no it isn't, it still alive and kicking from this corner, it's the funniest acronym ever made, it can't die.

My two IT favourites are PEBCAK (problem exists between chair and keyboard) and "One D Ten T"

[IanSaunders]

Pay particular attention to the script editing as it is very easy to miss part of the code you are replacing as it spans several lines. I can confirm it does work straight from the knowledge base.

I'm not using the AUG method. It's my javascript I'm questioning...