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    Links to PDF on homepage not working

    My entire site has been made in Actinic Catalog and my homepage is the default homepage. I have uploaded my site in Test Mode and it works great, except for the following problem:

    I have fragments on my homepage containing links to a PDF account application form which should open in a pop up window. The link URL in the Fragment Details / Links window is javascript:ShowPopUp('App_Form_1_pub_0001.pdf', 500, 750); and I have added 'App_Form_1_pub_0001.pdf' to Design / Additional Files.

    When I view the online store and move my cursor over one of the links on the homepage, the correct link appears at the bottom left hand corner of the screen ie javascript:ShowPopUp('App_Form_1_pub_0001.pdf', 500, 750); However, when I click the link I get the error message “Not Found. The requested document was not found on this server” in the pop up window. The path shown in the address bar of the pop up window reads http://www.bogriffin.co.uk/acatalog/...1_pub_0001.pdf.

    I have identical links on other brochure pages on my site and they all work fine. Itīs just on the homepage that Iīm having this problem. I have refreshed my website but the problem persists. I donīt know if this has something to do with running the site in Test Mode, but Iīd like to find out before I switch to Production Mode.

    Any help or suggestions would be most appreciated.

    #2
    The PDF's are uploaded to the /acatalog/ folder online - this is where all the pages reside other than the homepage... as you are trying to find the PDF in the same level as the index homepage they are not being found. With anything linked from the homepage it is usually best to point to the full URL of the item eg

    http://www.bogriffin.co.uk/acatalog/...1_pub_0001.pdf

    rather than just App_Form_1_pub_0001.pdf

    You can replace the http://www.bogriffin.co.uk/acatalog/test/acatalog/ with CatalogURL variable (it will show in blue) inside Actinic so this changes when you change the network settings.


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