Emails via website

[Novicebuild]

This may have nothing to do with upgrading to V9 0.4.0.0.0 JFJA but since the download instead of enquiries via the website coming from for example jblogg@hotmail.com they are coming from our info@*****.co.uk address. This means that all of our enquires are getting caught up with the order confirmation emails which automatically get re routed to a specific file. In Outlook when replying it replies to jbloggs@hotmail.co.uk. Is this something that is an Actinic thing that I can resolve or is the problem elsewhere. Nothing else has been changed

[leehack]

Been explained on the forum very recently already, it's to do with a necessary security change to the sender address to alleviate another problem IIRC.

[Novicebuild]

Thanks leehack, could anyone please point me towards the solution?

[leehack]

I don't recall there was one, it's just the way things will be from now on.

[Novicebuild]

Been explained on the forum very recently already, it's to do with a necessary security change to the sender address to alleviate another problem IIRC.

I don't recall there was one, it's just the way things will be from now on.

oh joy! Typical Actinic, solve a problem, cause another

[pinbrook]

oh joy! Typical Actinic, solve a problem, cause another

To be fair, probably not in this case. It sounds more like a security issue tightened up

[grantglendinnin]

To be fair, probably not in this case. It sounds more like a security issue tightened up...

...which coincidentally causes another minor glitch which forever causes problems

[Novicebuild]

To be fair, probably not in this case. It sounds more like a security issue tightened up

Which security issue does this tighten up out of interest? (genuine interest not sarcasm)

[pinbrook]

where an email is being sent from one domain ie yourdomain but the email says it is comes from another - classic spam tactic

[Novicebuild]

where an email is being sent from one domain ie yourdomain but the email says it is comes from another - classic spam tactic

How does this new way help? (sorry to be thick)

[Mike Hughes]

Here's the thread Lee referred to above. The last post explains the problem and why actinic changed it.

http://community.actinic.com/showthread.php?t=42537

Mike

[Novicebuild]

Perfect, thank you.