Component Prices not showing for Account Customers

[KipperM]

Hi there,

Thought there might be a simple solution to this so thought I'd ask here first.

I've got some products set up with one component and one attribute under that for different sizes.

All the prices show up correctly for normal users however when logged in the component prices disappears, prices for products with standard pricing display fine.

The page in question is at http://www.sfhotfoil.com/acatalog/Make-Ready.html

I've set up a user account with u/n and p/w as test if anyone would be kind enough to have a look.

EDIT: It seems to have been the line:-
<Actinic:PRICES PROD_REF="<actinic:variable name="ProductID" />" RETAIL_PRICE_PROMPT="<actinic:variable name="ProductPriceDescription" />">
Removing that solves the problem, though is it ok to just delete this, what does it do?

[Kiran]

Hi Colin

the link you've give does not seem to be working can you cofirm of its the correct one, also check what you have for " component details | pricing model" under the general tab of the product, and please explain your pricing structure, (.i.e) is it only product price or product + component prices etc.

[KipperM]

Thanks for the reply Kiran, I've edited the link in my first post to point to the correct page now.

I've got Sum of Components Prices set for "component details | pricing model", for the prices I just want it to take the compnent prices So in the Component Details - Prices, I've set that to zero and then entered the prices I want for each size in the permutations.

I thought it might have been the zero price in the Component Details - Prices but they show up fine when not logged in. Also my edit above doesn't apply anymore as while it does now show the price and components on normal prodcuts it displays two prices.

Here's the code that displaying the prices.

<actinic:block if="%3cactinic%3avariable%20name%3d%22PriceIsEnabled%22%20%2f%3e" >
<actinic:block if="%3cactinic%3avariable%20name%3d%22GetPriceListCount%22%20%2f%3e%20%3d%3d%201" >
<td valign="top" bgcolor="red">
<Actinic:PRICES PROD_REF="<actinic:variable name="ProductID" />" RETAIL_PRICE_PROMPT="<actinic:variable name="ProductPriceDescription" />">
<actinic:variable name="PriceListRetail" value="Standard Retail Price List - Base Price" />
<actinic:variable name="AttributeList" />
<actinic:variable name="ComponentList" />
</Actinic:PRICES>
</td>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22GetPriceListCount%22%20%2f%3e%20%3e%201" >
<td valign="top" bgcolor="green">
<Actinic:PRICES PROD_REF="<actinic:variable name="ProductID" />" RETAIL_PRICE_PROMPT="<actinic:variable name="ProductPriceDescription" />">
<actinic:variable name="PriceListRetail" value="Retail Price List with discount grid" />
<actinic:variable name="AttributeList" />
<actinic:variable name="ComponentList" />
</Actinic:PRICES>
</td>
</actinic:block>
</actinic:block>

[Kiran]

hmm, now when I login I cannot see the permutations drop down list.....

Colin, I think someone is support will need to get hold of your snapshot to check further so please register and email query HERE