I have several customer account set up on our site. For some reason, some of those customers cant see their products. I am not aware of making any changes and have looked at all the various settings in actinic, for product/sections/accounts etc. There is no difference between the settings for a customers account that works fine and those for a customers account that has the problem seeing their products.
I cant understand what the problem is. When they log in, they can see their name in the usual position. but when they click it, it should take them to their list of products, but instead, it takes them to the next screen, but the screen just reads "online catalogue. Customers name" but there are no products showing.
I cant understand why some accounts log in fine and others don't. yet they seem to be set up axactly the same.
can anyone help ? I hope I have explained it cleary.
I cant understand what the problem is. When they log in, they can see their name in the usual position. but when they click it, it should take them to their list of products, but instead, it takes them to the next screen, but the screen just reads "online catalogue. Customers name" but there are no products showing.
I cant understand why some accounts log in fine and others don't. yet they seem to be set up axactly the same.
can anyone help ? I hope I have explained it cleary.
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