General Script Error - Invalid Section ID only for Best Sellers - very odd.

[tattysilver]

We seem to be getting a bizarre error and I can't seem to work it out. Our site is the following:

http://tinyurl.com/kw6w5k

When you navigate to any regular item the normal way everything works fine - the extended info page displays correctly and the item can be added to the cart. However, when you navigate to the extended info page of a product that happens to be in the best sellers, the following two things happen differently:

1. The breadcrumbs under the product title at the top do not appear.

2. (more importantly) The quantity box is empty by default. When you click "Add To Cart", whether or not there is a number in the quantity box, the following error happens:

A General Script Error Occurred
Error: Invalid section ID number.Press the Browser back button and try again or contact the site owner


Feel free to try it out. Any suggestions as to why this is happening and how to fix it would be much appreciated. It seems very odd that items that happen to be in the best sellers are treated differently at all, let alone the cause of a general script error.

Matt

[Duncan Rounding]

Sounds like you may need to compact the database and then do a purge and refresh.

[NormanRouxel]

I see problems in your Product layout. Duplicated quantity HTML (one visible and one hidden).

The product on http://www.watch33.com/acatalog/pop_T2170461.html

Has both

<input type="hidden" name="Q_T2170461" value="" />

and

<input type="text" name="Q_T2170461" size="2" value="" class="form_input_general" />

Neither of these is correct. I'd expect to see the second one only and with a default quantity in the value="" bit.

I don't see this code on other products so it's very likely you're using two different product layouts, one being borked.