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    Error at Upload

    I have made a few changes (minor ones such as new customer/prices) today, which when I have gone to upload, I have got the following message:

    "An error occurred trying to create the sub-directory "acatalog" on the web site. This is usually due to user permissions, but could be due to low disk space on the web server"

    How can I find out what is going on and resolve it?

    I had uploaded earlier today with no difficulties, but this is causing me probelms.

    I am confident this will have happened to others and that a suitable solution has been found before

    #2
    Originally posted by Maxshow View Post
    I am confident this will have happened to others and that a suitable solution has been found before
    If that is true, then searching the forum or KB should have been your first step as they'd already have the answer for you?

    Try the network test, see if it passes. FTP into your site and see if the acatalog folder exists and whether you may have exceeeded the space your hosting grants you. Your host may have changed something or it could just be a blip. The test is the first and most important step.

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