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    Payment Error

    Can anyopne help with error that periodically appears when we try to make a manual payment to an order in Actinic?

    There was a problem with the database

    Operation: Updating the [PaymentHistory] table where OrderNumber = 18003 sorted by DateTimeActioned DESC, DateTimeCreated DESC

    The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again.

    Action: Contact your Actinic reseller or Actinic Support as appropriate

    #2
    The only things I can think of are:

    1. Compact and repair your database.

    2. Contact actinic support and get them to check the database for errors.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

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