Shopping Cart

[Robobod]

Ive the Catalog Version 8 of Actinic, at the moment when a customer orders the shopping cart appears for a few seconds and disappears, how do I get the shopping cart to stay, I did this before but cant remember for the life of me how I did it
Any help would be much appreciated
Rob

[Rich Brady]

URL please?

[Golf Tee Warehouse]

A read of this thread might point you in the right direction: Add to Cart Confirmation page

[Golf Tee Warehouse]

If the site in question is abovenbeyondworld dot com then you have a bounce delay of 5 seconds, which can be increased or set to 0 in Design | Design Options

[Robobod]

Fantastic that has fixed that problem, however now when I click continue shopping it takes me to a set page, can i set this so it returns to the last page i viewed, i.e the one i ordered the item from

[Robobod]

Also when im just surfing the site the shopping cart at the top right says its empty when its not, when you click view cart the items are in there, any ideas on how this can be ammended
Thanks in Advance
Rob

[Golf Tee Warehouse]

The empty cart problem is common and is usually related to www and non-www pages.
Sometimes it might be due to inconsistant entries in your network settings, although I didn't get the problem when I tried.

Did you get to your site with a www at the front or as a non-www page.

You can a line into your htaccess file to redirect everyone to the www address which might help.

[Golf Tee Warehouse]

now when I click continue shopping it takes me to a set page, can i set this so it returns to the last page i viewed, i.e the one i ordered the item from

I can't help with this, mine returns shoppers to the page from where they came so am unsure why yours is bahaving differently, hopefully somebody with more experience will be able to point you in the right direction.

[Robobod]

"You can a line into your htaccess file to redirect everyone to the www address which might help."

How Do I Do This?

[guccij]

"You can add a line into your htaccess file to redirect everyone to the www address which might help."

How Do I Do This?

Try an online tutorial such as this one

[Golf Tee Warehouse]

When I did this recently I found several different suggested methods of achieving this, the version I use is:

RewriteEngine on
RewriteCond %{HTTP_HOST} ^mydomain.(.*)
RewriteRule ^(.*)$ http://www.mydomain.co.uk/$1 [R=301,L]

I have also seen other examples including the one below taken from a recent forum thread here:

RewriteEngine on
#Redirects a user from mydomain.com/* to www.mydomain.com/*
RewriteCond %{HTTP_HOST} ^mydomain\.com
RewriteRule ^(.*)$ http://www.mydomain.com/$1 [R=301,L]

Googling for "redirect www non-www" should bring up a few useful sites explaining about htacess files and adding the relevant lines of code.

[Robobod]

Apparently its only doing this on my computer, a Few friends have tested it and say that it does appear on there screen, strange

[Golf Tee Warehouse]

Apparently its only doing this on my computer, a Few friends have tested it and say that it does appear on there screen, strange

Are you referring to the empty cart problem or the return to the wrong page when you click on the continue shopping button.

If it is the empty cart problem, can you confirm if you are getting the problem when on a page with www at the start.

[Robobod]

Teh empty cart problem seems to be okay, its the continue shopping button im now stuck on, if i put the bounce on it takes you back to the correct page

[Robobod]

Is this a Problem you could phone Actinic Tech Support about?