Announcement

**NormanRouxel** · 10-Sep-2009, 09:15 AM

Welcome, John

Covered numerous times. Try searching using the first relevant words of your title - "Extended info popup window refreshes".

**Mark H** · 10-Sep-2009, 10:27 AM

That search only returns this thread

See if this works:

http://community.actinic.com/showthread.php?t=13187

You wouldn't go into Act_Primary with V9, I guess you would change the content page in design/code view, but others better at V9 might suggest something else.

**NormanRouxel** · 10-Sep-2009, 11:02 AM

That search only returns this thread

Not if you use the Search Community via Google link. Many results there. Also try different search terms if the first results don't suit.

Since John didn't post a link to a problem page it's not possible to give a solution specific to his site.

The <body ....> line in the Overall Layout is the most likely place to look.

**Mark H** · 10-Sep-2009, 11:07 AM

"Not if you use the Search Community via Google link"

Hmmm, I never use that, I'll give it a go in future.

**itworker** · 10-Sep-2009, 01:31 PM

Thanks for feedback so far.

I have been digging around and note that the page refresh was implemented by Actinic to ensure that the parent page was fully loaded. This apparently is because the popup halts any page download in progress so you can end up with some images missing if page not fully loaded before popup is requested.

In an old 2005 post Norman mentioned this fix:

Edit Act_Primary.html and look for the <BODY ....> tag. Amend it to start like <BODY OnLoad="bPageIsLoaded=true;" ....>

However there does not appear to be any such page in v9 so not sure where to look for equivalent fix in v9 site.

Someone else asked if it's possible to block any extended info popups until main page is fully loaded and therefore avoid the need for a page refresh every time. Any ideas on this one?

**pinbrook** · 10-Sep-2009, 01:54 PM

Originally posted by Mark H View Post

"Not if you use the Search Community via Google link"

Hmmm, I never use that, I'll give it a go in future.

its the only one i use

**Mark H** · 10-Sep-2009, 02:40 PM

Originally posted by itworker View Post

Thanks for feedback so far.

In an old 2005 post Norman mentioned this fix:

Edit Act_Primary.html and look for the <BODY ....> tag. Amend it to start like <BODY OnLoad="bPageIsLoaded=true;" ....>

However there does not appear to be any such page in v9 so not sure where to look for equivalent fix in v9 site.

That's the fix I mentioned, and the reason I suggested:

"You wouldn't go into Act_Primary with V9, I guess you would change the content page in design/code view, but others better at V9 might suggest something else."

**jont** · 10-Sep-2009, 02:41 PM

Originally posted by pinbrook View Post

its the only one i use

The internal one allows filtering by user and board - I may not remember the exact thread but often recall the poster

**jont** · 10-Sep-2009, 02:42 PM

Originally posted by Mark H View Post

That's the fix I mentioned, and the reason I suggested:

"You wouldn't go into Act_Primary with V9, I guess you would change the content page in design/code view, but others better at V9 might suggest something else."

The Act_Primary.html is replaced by the "Outer Layout" in v8 & v9

**itworker** · 10-Sep-2009, 06:57 PM

Thanks Jont, Once I located the correct place and amended the <body> tag to

<BODY OnLoad="bPageIsLoaded=true;">

It appears to have solved my problem. I can now view the popup window and when I close it my section page remains exactly where I left it.

Well done guys.

**itworker** · 11-Sep-2009, 03:18 PM

Just a small footnote to this issue in case it's useful for anyone else out there having the same problem.
I have been advised by Actinic support that you could edit the actiniccore.js file where you will see that the first line reads:
var bPageIsLoaded = false
Simply changing this variable to equal true should have the same impact as including the onload statement in the <body> tag as noted earlier.
If anybody out there wants to comment on the pros/cons of either approach please feel free.

**jont** · 11-Sep-2009, 03:28 PM

When you upgrade between patches the .js scripts are reset so you need to replace the code ... placing in the <body> tag does not get replaced at patch upgrade time.

**NormanRouxel** · 11-Sep-2009, 03:40 PM

It's very likely that you are having this trouble because you edited the <body ...> tag to be different from the Actinic supplied one.

Setting it to <body OnLoad="bPageIsLoaded=true;"> will be the best solution.

Other than repairing the body tag to what it should have contained, of course.

Announcement

Extended info popup window refreshes underlying catalog section page

Extended info popup window refreshes underlying catalog section page

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