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    Add to basket / search problem

    Hi all,

    I've got a problem with one of my web sites: http://www.socksolutions.co.uk

    None of the CGI scripts appear to be responding - you can't add to basket, search or visit the "request a catalogue" form. Each time you try to do one of these things you're bounced back to the web site homepage.

    This was working absolutely fine in development and during testing, so I'm a little baffled as to what's changed once the site has been deployed.

    My client has made some changes (to add more products) since I last saw the site and I'm waiting for a snapshot to be sent across so that I can investigate, but I wondered whether anyone had any ideas why this might be happening?

    Many thanks,
    Simon

    #2
    first thought would be to change the CGI script ID and refresh the website.
    Often this is enough to fix.
    Tracey

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      #3
      Thanks Tracey. All sorted now I think.

      A combination of network configuration problems, modified CGI scripts that weren't being passed from my client's Vista machine and a very random problem with a code error that appeared from nowhere on a page I hadn't even edited.

      After a frustrating 6 hour bug-hunt, a site purge and complete overhaul of server settings, everything seems to be working and we're taking orders.

      Phew!

      Now... what was it that I meant to do today before all this kicked off...?

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