Google Analytics in V9.05

[nigel9097]

Hi,

I have fully and carefully implemented the Google Analytics code as per the KB dated 29th September and set up my Google Analytics account as per the 'How Do I' . I am receiving all the information apart from which products have been ordered by name and by SKU. I did see this information before when using V9.03 but I cannot see it now using V9.05.

Any Ideas?

Regards,

Nigel

[leehack]

Have you got the _gat error showing on the site, if so apply the fix from the KB for that.

[nigel9097]

No applied the code to remove the _gat error, still no stats on products sold

[nigel9097]

Has anyone managed to get the analytics code to work in v9.05 in the respect of seeing which products have been ordered through google analytics?

[nigel9097]

Anybody at all managed to see what products are being sold in Google Analytics or is it just me?

[guccij]

Works fine for me on 9.05. No problems at all. Sorry, that's not much help really, is it.

[AndyBorrett]

Works fine for me too - sorry

[jont]

Have you checked the library and reset the layouts back to factory default? You may need to recheck the _gat hack.

I also had an issue with GA not resetting see http://community.actinic.com/showpos...4&postcount=10 to check for empty GA layouts

[nigel9097]

Thanks for the info everybody.

Your post Jont was particularly interesting as I too have the first two empty in the Google analytics part of the library.

They are Google Analytics Checkout Link and Google Analytics form tag.

Would it be possible for you to post on here what code should go in those two.

Thanks

Nigel

[jont]

checkout link

javascript:pageTracker._link(\'<actinic:variable name="OrderLinkText" />\');

form tag

<actinic:block if="%28%3cactinic%3avariable%20name%3d%22IsGoogleAnalyticsEnabled%22%20%2f%3e%20%3d%3d%20true%29%20AND%0d%28%3cactinic%3avariable%20name%3d%22IsSplitSSLSubdomain%22%20%2f%3e%20%3d%3d%20true%29" > onsubmit="pageTracker._linkByPost(this)"</actinic:block>

[jont]

Actinic please note

Actinic - can you look into this as it is not an isolated incident.

[nigel9097]

Thanks Jont,

Will try it out see if that makes it work

[nigel9097]

Hi,

Entered those two, but still not working. Would it be possible for you to post the code to the other 7, starting from Google Analytics Item Details just to ckeck mine is ok. I revert back to factory settings, but if I can just check the code against someones that is working then I can eliminate that.

Its sending me mad!!

Regards,

Nigel

[carbontwelve]

Actinic - can you look into this as it is not an isolated incident.

3:1 odd it wont be fixed or even noticed by them for another six months.

I have this problem on some of my clients actinic managed sites while others are showing statistics fine. It seems you have to really look into the analytics code because actinic changes certain parts of it to send information such as products sold,etc through to actinic. If that bit is left out then the information is not sent.

Have a look on your recipt page templates for:
<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Order Transmission" />

if that is missing then the order information wont be sent to google and the sales stats will be missing from your actinic.

What really gets my back up, what really makes me want to punch holes in tables is the way that actinic release an amazing feature, the analytics add-on and break it so it will NOT work out of the box without hacks that had to be invented by the community, had that happened to a flagship product of any company I have worked for the entire testing and debugging department would have been fired for incompetence and embarrassing the company – it just feels like actinic is the windows 2000 of ecommerce solutions, it has some really good features but they are broken or handicapped for no reason what so ever.

[nigel9097]

Hi,

Yes Order Transmission is there on the receipt page.

One thing I did notice was what appeared to be a random + in the Item Details code, should that be there? (just after act_item of the code act_item += 'pageTracker._addItem("' + act_ordernumber +.....)

<actinic:block if="%28%3cactinic%3avariable%20name%3d%22IsGoogleAnalyticsEnabled%22%20%2f%3e%20%3d%3d%20true%29%20AND%20%28%3cactinic%3avariable%20name%3d%22PageType%22%20%2f%3e%20%20%3d%3d%20%22Receipt%22%29" >
<script type="text/javascript">
<!--
var act_productname = "<actinic:variable name="ProductNameOnline" />";
act_productname = act_productname.replace(rRemoveEncoded, " ");
act_item += 'pageTracker._addItem("' + act_ordernumber + '","<actinic:variable name="ProdRef" />","' + act_productname + '","","' + act_price + '","<actinic:variable name="Quantity" />");';
//-->
</script>
</actinic:block>

Nigel