Hidden Fields In Emails?

[NicNac]

Hi everyone, just a quickie (hopefully!).

I've been following the instructions of a kb article here to add a custom field to the Contact Us Form.

The reason being, we have several sites (6 live atm with more planned) and basically all the emails are received to the same email address, regardless of the site.

So, this leaves us with a problem, because unless the customer drops us some kind of hint in their email, we can't really tell which site the email has come from.

This made me think about the possibility of including a hidden field within the contact us form, and sending the value of the field along with the rest of the email contents.

I have been through the instructions in the kb article several times, and still manage to get an error ("The server encountered an internal error or misconfiguration and was unable to complete your request.") when I try to load the Contact Us page after uploading the new MailForm.pl. Change it back to the original and the page loads fine.

So, is it even possible to pass the contents of a hidden field into the email, or am I just making a really simple mistake in the code somewhere? Or am I trying to get too complicated and there's an easier way of doing what I want?

I have tried to search to forum but couldn't find anything regarding passing hidden fields...

I'm on v9.0.3 IMMA if it helps.

Edited MailForm.pl code attached.

Thanks in advance

[pinbrook]

The reason being, we have several sites (6 live atm with more planned) and basically all the emails are received to the same email address, regardless of the site.

if you have 6 sites presumably at 6 different urls then the contact form should send to the address in business settings - this should be unique for each url. i would approach the problem from this angle rather than faffing with the contact form

[NicNac]

if you have 6 sites presumably at 6 different urls then the contact form should send to the address in business settings - this should be unique for each url. i would approach the problem from this angle rather than faffing with the contact form

They do.

support@insertsitenamehere.com

But, we've used a distribution list to make sure all emails are picked up in case someone is on holiday. The emails received just show the distribution group name in the sender field, and not the individual email address the email was sent to.

If that makes sense

[pinbrook]

i would still be looking at the way the email is redistributed within your office.

[NicNac]

i would still be looking at the way the email is redistributed within your office.

Ok, thanks

[Mike Hughes]

The Kb article is rather complicated for what you want to do.

Rather than create a hidden variable, pass it to the script, add in the code to get the value, etc would it not be easier to just use an existing variable such as $::g_sWebSiteUrl ?

i.e just use this

$sTextMailBody .= "site:" . $::g_sWebSiteUrl . "\r\n";

Mike

[NicNac]

Thanks Mike, I'll give it a go and let you know how I get on

Edit: Fantastic, so simple too. Thanks a lot!

Nicola