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    #1

    Checkout Issue

    Hi Guys,

    I've got a deadline coming up with this project so I'm in a bit of a panic so any help is much appreciated.

    The symptoms of this problem has already been discussed here but I've tried everything that was suggested, but with no luck.

    This problem didn't exist until I upgraded to V905 now when you go to checkout, it allows you to enter your shipping details, (I've disabled the page for the shipping location) Then when you click 'next' to enter the billing information it redirects you back to the product you was previously on.

    Things I've tried, Purging and uploading the files, changing the ScriptID and uploading, Deleting all the files from the server and re-uploading them, re-installing the Actinic software then purging and re-uploading the site.

    But I've had no luck what so ever and as I mentioned the deadline is approaching and I'm having a panic as it was working fine before the upgrade.

    Any advice would be much appreciated.
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    #2
    Do you have a url to the test site?
    "If my answers frighten you then you should cease asking scary questions"

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      #3
      Here you go chunkesolutions http://print41.com

      Comment

        #4
        Have you done the alterations to the orderscript.pl so you can use images as buttons? and that you are not using 'URL for completed and aborted checkout' in design -> design options?
        "If my answers frighten you then you should cease asking scary questions"

        Comment

          #5
          I'm not entirely sure if any alterations to the orderscript.pl have been made I took over this project as the developer who was working on this before is no longer here.

          I altered the shipping details to disable the shipping location page, but this was after the upgrade.

          I can confirm though that we are not are not using 'URL for completed and aborted checkout'

          Could the orderscript.pl be the issue?

          Comment

            #6
            Yes it is then. Script files would have been reset when you upgraded so any changes you made before upgrading will need to be reapplied.

            Here's the info you need to fix the issue at hand - http://community.actinic.com/showthread.php?t=45042

            Let us know how it goes
            Last edited by KB2; 22-Mar-2010, 11:44 AM. Reason: Updating kb links
            "If my answers frighten you then you should cease asking scary questions"

            Comment

              #7
              Perfect!!

              That worked! Thank you so much chunkesolutions you've saved me hours of (stressful) trial and error.

              I owe you a beer!

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