Scripting Error - Session Error

[mediamole]

Hi All,

I've got a client using Actinic 9.5 running on Windows XP, with a website experiencing an out of the blue scripting error that occurs whenever something is added to cart, or a product is searched for.

I've tried site refresh and it didn't resolve the issue. I'm now in the process of trying resolve the issue using the trouble shoot refresh whereby all the .cat and .fil files are deleted and refreshed.

Fingers cross it works.

Here's the message we get:

A General Script Error Occurred
Error: Error opening ../public_html/musical-instrument-shop/86Z163Z74Z136A1264867065B8723.session (Permission denied)Press the Browser back button and try again or contact the site owner

Has anyone had this type of message before? is it more likely to be an Actinic issue rather than a hosting issue?

[Darren B]

1st untick use enhanced ftp in your network setup then refresh the website

if you still have the problem check the permissions on your folders on the server and change them to the correct values

[mediamole]

thanks for suggestion

Found out the hosting company had experienced technical issues

all working fine now