Drag and Drop = Not Responding..

[Jonzie]

Hi all,

Having used actinic for nigh on 8 years. We have 1000's of products online. We often have to re-organise product sections / sub-sections.

Today whilst dragging a few sections at once, Actinic went into "Not Responding" mode, which it often does. Usually I leave it to get on with is as we all know this can happen. But today it has been almost 3 hours since it started! Tremendous!

I don't want to exit the application as we can't afford to lose 1000 odd products that are in those sections we have dragged and droped.

Wonder if anyone has had a similar problem with hopefully a good outcome?!

[leehack]

Close down, open it backup, pointless waiting for 3 hours IMO, something has happened. If it has messed up, just import the snapshot you took before making any of the changes, you'll be able to redo your changes then.

[jont]

dragging a few sections at once

Best to move one section at at time - if there are subsections involved move these one at a time also (you may need to create a dummy destination folder whilst emptying the sub-folders out). Moving multiple section on large sites is prone to disaster.