IP address of order

[4little1s]

Is there a way I can simply get the IP address of the customer to help with fraud screening.

[Mike Hughes]

In the Knowledge Base via the Google search: http://community.actinic.com/showthread.php?p=289641

Mike

[4little1s]

Thanks Mike, yeah I read that a few days back was just wondering if there was an easier way of doing it, as it kind of lost me.

[leehack]

[Mike Hughes]

The description is quite detailed, but it's really only three simple steps:

1. Enter the words 'IP address' into an actinic field.

2. Copy and paste a line of code into another actinic field.

3. Open a script file, find a line and overwrite it by copying and pasting a few lines of code.

Then update the website.

Mike

[4little1s]

OK thanks, I was just wondering if there was a little third party app that might have done it. I will give it a go though...thanks.

Hey leehack like the photo....have you thought about a career in the caring profession at all ?

[leehack]

Hey leehack like the photo....have you thought about a career in the caring profession at all ?

I'm afraid not no. Not sure which photo you refer to though. If it's me the little boy, then i'm too young to work, even in the far east. If it's Jean Luc, then the care would be light years ahead of when it was needed. So either way caring is not the right career this end.

[Sean Williams]

PMSL
Love the Jean Luc Lee
This should become a standard response ......

It's so great to be set up for the day with uncontrollable laughter

[4little1s]

Thanks for the response, sorry I'm not a techy but can you mock me further please as not sure you have patronised me enough yet. I love the fact that unless you are a full blown techy you get a response like above. leehack....I'm still I'm really confused about why you would mock a potential customer, or have a missed a marketing lesson somewhere.

[guccij]

Hi

I'm sorry you feel patronised.

If you're going to run a web store using Actinic, and are handling the maintenance of it yourself, then you need to be able to do basic things such as that mentioned in the KB link above.

I am not a techie person, beyond what I need to know to keep my sites running. I've used the KB on numerous occasions to tweak things and have only found it clear and easy to follow.

As Mike says, take it in stages and it will work. I know it does because I've done this particular hack myself in the past.

Regards,

Jules

[leehack]

Thanks for the response, sorry I'm not a techy but can you mock me further please as not sure you have patronised me enough yet. I love the fact that unless you are a full blown techy you get a response like above. leehack....I'm still I'm really confused about why you would mock a potential customer, or have a missed a marketing lesson somewhere.

Find yourself a sense of humour would be my best bit of advice, life's a bit short to be so miserable. I may have missed a marketing lesson you're right, although only you seem to think you're a potential customer of mine.

[4little1s]

Yeah you are probably right in terms of a 'potential customer of yours'.... probably everyone I speak to as well I guess.....

Anyway, got my sense of humour back now, tried it and it works, don't know what I was winging about !

Thanks

[leehack]

LOL, got your sense of humour back, but gained some bitterness too. Put your claws away and get on with improving your own business, instead of empty threats about trying to affect mine.

Glad you got it sorted anyway, well done .

[NormanRouxel]

Christianne, please don't forget that it was you that made a lazy initial post.

You'd already found some pertinent KB advice but didn't bother to tell us that. Thus Mikes time in locating and pointing out the relevant article was completely wasted.

Not the way to endear yourself to highly skilled people who've positively contributed between them tens of thousands of times. Truly, they're the ones you want to keep onside as it's where the best advice comes from.

I often see that there is a very close correlation between the shortness of an initial post and the poster expecting far more than they deserve.