Ordering items that are out of stock.

[lessharma]

Hi,

I just done the 'Allowing Customers to Still Order when a Product is Out of Stock' from the 'Actinic v9 Advanced Users Guide'.

I've double checked it over and over but on testing here http://www.snugglefeet.com/classic-pink-boots-0-6.html by clicking on the 'Add to cart' button I still get a message saying the item is out of stock. Any ideas?

[Mike Hughes]

The message

We are sorry, the combination you selected is unavailable at present due to Classic Pink Boots (0 - 6 months) being out of stock.

Appears to suggest it's a 'combination' that is out of stock. Are you doing anything with hidden products here?

Mike

[lessharma]

Hi Mike,

Thanks for your reply.

No hidden products at all.

[lessharma]

Oh, 'Add gift wrapping' is a hidden product.

I've deleted the hidden product here http://www.snugglefeet.com/st-george...-2010-0-6.html but same error.

[TraceyHand]

seems strange
Did you reboot Actinic (after making the script change) and fully refresh the website to make sure that the changed scripts are uploaded?

[Mike Hughes]

Are you using a current version of the AUG? Only I see from the issue notes that the instructions for this were 'ammended' in version 1.2.

Mike

[lessharma]

Hi guys,

Yes fully refreshed and yes current version of user guide.

Any more ideas?

[lessharma]

I had a read on the Advanced Users Guide and learnt a little on how to use Variables and Conditions (at last I get it). Anyway came up with my own way of doing pre-orders here....

http://www.snugglefeet.com/heart-win...y-shoes-0.html

The text 'Will Be Posted To You Late May 2010' on the product page is a variable and I would like to have this variable next to the product in checkout and maybe on the printed report. Can this be done?

[Duncan Rounding]

For the printed report you can use the field 'Report Description' if enabled in Settings - Options - 'Enable Extended Product Description for Customer Reports'.

For additional info to appear on the checkout you may need some perl mods - other's may know better than me on that...

I think a forum search on how to add additional variables into the cart online or similar may help you.