Recipient Emails Not Sending?

[richy_roo]

Hi,

I'm not sure if my recipient emails are sending.

In an attempt to check, I added my email address to the 'Send Recipient Email Copies to:' field in Business Settings -> Ordering -> Email but I haven't received anything.

I have Tested the Network Setup in Web -> Network Setup -> Test, the results of which are as follows:

Actinic Mail Test completed successfully
server: passed
connection: passed
sockets: passed
communications: passed
authorisation: passed
message: -

I then get a message which reads "The network setting test was successful. If the emails address you specified was correct, you should receive a confirmation message shortly"

However, I don't get a message - can anyone shed any light on this?

Thank you for any information.

Richard

[pinbrook]

what do you have in network settings for SMTP?
what do you have in business settings for email address?

have you tried localhost for SMTP?

[Mike Hughes]

I think Actinic should write a guide to getting email to work and put it in the knowledge base.

- The problems encountered are nearly always the same.
- The steps to try are nearly always the same.
- The solutions are nearly always the same.

Mike

Try following this: http://community.actinic.com/showthread.php?t=45967

[richy_roo]

Thanks for the suggestions