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    #1

    Network setup problems....

    Hi
    I am new to Acnitic and cant seem to find any help regarding setting up the network so I can upload to the server. A colleague of mine has a site which I have recovered from his dead laptop and have assembled 95% of all files to his site and integrated them into acitnic V8. He has got himself a 1and1 business package and I have been charged with being the admin on said account. I will post the network settings below (minus passwords and login)in the hope that someone can help me decipher the correct settings that I need.
    I also do not know what (if any) folders I will need to create on the server.
    The on-line payment part we will not be using as people tend to ring and pay over the phone, if that makes it any easier !!
    HTTPPROXYMODE 0
    HTTPPROXYADDRESS
    HTTPPROXYPORT 80
    HTTPPROXYUSER
    HTTPPROXYPASSWORD
    FTPPROXYMODE 0
    FTPPROXYADDRESS
    FTPPROXYPORT 21
    FTPPROXYUSER
    FTPPROXYPASSWORD
    SCRIPTID 1
    SCRIPTEXT .pl
    SMTPHOST auth.smtp.1and1.co.uk
    WEBSITEURL http://www.pictureframingcardiff.co.uk/
    IGNOREPASSIVEERRORS true
    USERELATIVECGIURLS false
    PATHTOPERL /usr/bin/perl
    USEENHANCEFTP false
    FTPCLIENTTIMEOUT 15000
    FTPRETRYDELAY 3000
    FTPSILENT false
    FTPMAXRETRIES 3
    FTPCONNECTTIMEOUT 25000
    SMTPAUTHREQUIRED true
    SMTPUSERNAME REMOVED
    SMTPPASSWORD REMOVED
    SSLCATALOGURL https://www.pictureframingcardiff.co.uk/acatalog/
    SSLCGIBINURL https://www.pictureframingcardiff.co.uk/cgi-bin/
    SSLPATHFROMCGITOCATALOG /acatalog/
    SSLCODEBASE ./
    SSLFTPHOST www.pictureframingcardiff.co.uk.co.uk
    SSLFTPUSERNAME REMOVED
    SSLFTPPASSWORD REMOVED
    SSLPATHTOCGIBIN /cgi-bin/
    SSLUSEPASSIVEFTP false
    CATALOGURL http://www.pictureframingcardiff.co.uk/acatalog/
    CGIBINURL http://www.pictureframingcardiff.co.uk/cgi-bin/
    PATHFROMCGITOCATALOG /acatalog/
    CODEBASE ./
    FTPHOST www.pictureframingcardiff.co.uk
    FTPUSERNAME REMOVED
    FTPPASSWORD REMOVED
    PATHTOCGIBIN /cgi-bin/
    USEPASSIVEFTP false
    FTPPATHFROMCGITOCATALOG

    Thank you in advance for any help/useful pointers that may help me reach enlightenment with regard to my problems!!
    Tags: None
    #2
    If you have the ActinicCatalog.mdb file then I doubt that it's your network settings that are wrong as they won't have changed since the laptop died. (anyone correct me if I'm missing something.)

    I'd compare your damaged site folder against a newly created site folder and see which Actinic files are still missing.

    Incase you don't have a multi-site version of Actinic v8 I've zipped up a fresh site folder and uploaded to: Here.

    A useful application for comparing files in folders is Synchronize It!
    Wayne Theisinger

    The Web's just settling in. We got the tech, now let's put up something that matters.

    Comment

      #3
      This:

      PATHFROMCGITOCATALOG /acatalog/

      Should probably be:

      PATHFROMCGITOCATALOG ../acatalog/

      The other thing to do is remove any SSL settings until things are working and put them back in later (once you're sure SSL is set up and installed properly).

      There are plenty of posts with the correct network settings for 1and1.

      Mike
      -----------------------------------------

      First Tackle - Fly Fishing and Game Angling

      -----------------------------------------

      Comment

        #4
        Also you are getting a permissions error when you visit http://www.pictureframingcardiff.co.uk/ so I think that Actinic will fail the network test because of this...

        To fix this copy the below code and paste into a notepad document and name it index.html. Upload it to your webspace using ftp making sure it's permissions are set to be readable (644 for instance).

        Code:
        <html>
<head><title>hello world</head>
</head>
<body><h1>hello world</h1></body>
</html>
        Wayne Theisinger

        The Web's just settling in. We got the tech, now let's put up something that matters.

        Comment

          #5
          1and1 network setup with ssl:

          HTTPPROXYMODE 0
          HTTPPROXYADDRESS
          HTTPPROXYPORT 80
          HTTPPROXYUSER
          HTTPPROXYPASSWORD
          FTPPROXYMODE 0
          FTPPROXYADDRESS
          FTPPROXYPORT 21
          FTPPROXYUSER
          FTPPROXYPASSWORD
          SCRIPTID 2
          SCRIPTEXT .pl
          SMTPHOST auth.smtp.oneandone.co.uk
          WEBSITEURL http://www.yoursite.co.uk/
          IGNOREPASSIVEERRORS false
          USERELATIVECGIURLS false
          PATHTOPERL /usr/bin/perl
          USEENHANCEFTP true
          FTPCLIENTTIMEOUT 15000
          FTPRETRYDELAY 3000
          FTPKEEPALIVEINTERVAL 30000
          FTPSILENT true
          FTPMAXRETRIES 3
          FTPCONNECTTIMEOUT 25000
          SMTPAUTHREQUIRED false
          SMTPUSERNAME
          SMTPPASSWORD
          COMPRESSIONPACKETSIZE 1024
          COMPRESSEDUPLOAD true
          SSLCATALOGURL https://www.yoursite.co.uk/acatalog/
          SSLCGIBINURL https://www.yoursite.co.uk/cgi-bin/
          SSLPATHFROMCGITOCATALOG ../acatalog/
          SSLCODEBASE ./
          SSLFTPHOST x
          SSLFTPUSERNAME x
          SSLFTPPASSWORD x
          SSLPATHTOCGIBIN /cgi-bin/
          SSLUSEPASSIVEFTP true
          CATALOGURL http://www.yoursite.co.uk/acatalog/
          ONLINESTOREFOLDERNAME acatalog
          CGIBINURL http://www.yoursite.co.uk/cgi-bin/
          PATHFROMCGITOCATALOG ../acatalog/
          CODEBASE ./
          FTPHOST x
          FTPUSERNAME x
          FTPPASSWORD x
          PATHTOCGIBIN /cgi-bin/
          USEPASSIVEFTP true
          FTPPATHFROMCGITOCATALOG /acatalog/
          Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

          Comment

            #6
            now I have a secure error message...

            Hi, May I start by saying thank you all for your support with this, I am but a newbie but a fast learner.
            I followed the 'index.html' idea and after getting an 'error 403' now I have 'Hello World' which may be progress but upon testing the network settings again I have encountered 'An error occured in the secure channel support' window and
            'The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts.'

            The path to the perl shell is as guccij suggested aswell as the other settings regarding the oneandone settings posted.
            The website is new so could not be 'out of disk space' and I presume that the server IS 'configured to accept POSTs to CGI scripts.'

            Again, I am a newbie so please bear with me

            Comment

              #7
              'An error occured in the secure channel support'
              Have you still got any SSL settings in Actinic ?

              remove any SSL settings until things are working and put them back in later (once you're sure SSL is set up and installed properly).
              Mike
              -----------------------------------------

              First Tackle - Fly Fishing and Game Angling

              -----------------------------------------

              Comment

                #8
                Hi Mike,
                I tried to remove (blank) all ssl settings on the network tab but it still inststs that (in 1 instance) that 'A Cgi-bin URL must be specified' - how do I remove the ssl settings?

                Comment

                  #9
                  Switch it off in business settings > payment & security

                  Comment

                    #10
                    once again thank you very much all of you, that seems to have sorted it out and I am (in theory) uploading the site files now. We are not going to use the online payments as they never had any satisfactory response before, people tended to just ring up and pay over the phone ! A paypal payment may be in the future buy for the time being I hope all will be well

                    Comment

                      #11
                      Make sure you investigate PCI before taking payment over the phone

                      Comment

                        #12
                        Good. Most of the site looks OK, but there is a problem with the cart losing the basehref (so all the images, formatting, etc goes wrong).

                        This sometimes happens. The solution is here: http://community.actinic.com/showthread.php?t=44916

                        Regarding SSL. It looks as if SSL hasn't been set up for your website which is why you had problems earlier. If you really want SSL (it's only needed for the checkout and many here would say you don't need it anyway) then you'll have to sort that out before trying to enable it in Actinic.

                        Mike
                        -----------------------------------------

                        First Tackle - Fly Fishing and Game Angling

                        -----------------------------------------

                        Comment

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