No P&P being assigned to certain products

[kathynewman]

I have a problem with the Budget Bumps site where certain products are not having P&P applied to them if the customer selects a European country for delivery.

This is only happening on products in the Fun Mum & Emma Jane sections and only for outside UK delivery.

I am at a complete loss as to why/how this is happening.

Has anyone else come across this or have any ideas?

Website is www.budget-bumps.co.uk


TIA

Kathy

[leehack]

Check the weights against the products in question and then in busines settings > shipping, select the applicable zones and see what is added for their bands at those weights.

[kathynewman]

Thanks Lee - sorry should have said that the P&P is based on quantity ordered and not weight based at all.

[leehack]

Is a permutation or component in the mix on the problem products?

[kathynewman]

Yes there are - having double checked there are a small number of products within those sections which do not have any components and these work fine. At moment permutations are set to get price from Associated product. Changed one product to be override with product price set in the permutation and this didn't make any difference.

[leehack]

Try setting one of the broken ones up as a brand new one and see if it works. I reckon you have some different settings or they have somehow corrupted.