error.err file is not working

[LHorton]

while investigating another issue, I realised that the error.err file has not been updating. I have tried Help>Troubleshooting>Remove Error Log, but get this error message: -

The web script was unable to delete the specified file from the web site because
the file's permissions are locked....

error.err permissions are: -

rw-r--r-- users apache

Does this look correct? Other file have the user as my FTP username.

Any help to get the error file logging errors again would be much appreciated.

[Fairyglass]

Hi- no idea whether it's right, but my error file is -rw-rw-rw- if this is any help- mine works

[LHorton]

Thanks Ben, I'll have to get my hosting company to change the permissions for me Monday. I would have thought I would be the owner of this file, do you know if it is correct for the owner to be apache - this means I can't change the permissions myself.

Thanks again for your help.

[Fairyglass]

I can CHMOD my error file so I assume that you should too, but I'm no expert. I have a dedicated server if this makes any difference- perhaps if you have shared hosting there may be more restrictions? Only guessing though- there are far more experienced people than me on here who may be able to help...
HTH
Ben