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Issue with discounts giving 100% discount and not £100 off.

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    Issue with discounts giving 100% discount and not £100 off.

    Does anyone know of an issue with Actinic v9.0.5 and discounts?

    I want to give £100 discount against one product when a coupon code is entered. I have set-up a reward type of '£ off' and set the reward amount to '£100.00' as per the attached image. When published to web the code gives 100% discount off the product and not £100 off.

    I have tried compacting the database within Actinic and with MS Access and refreshing the website to no avail..
    Attached Files
    Regards
    David

    #2
    You've set a trigger of 1p, so if someone spends 1p, they get £100 off. If this is just on one product in a group on its own, why isn't the trigger the price of the product. It's perhaps confused on anyone that would give £100 off when you've only spent 1p.

    If it's not that, the delete the discount and set it back up perhaps it corrupted on creation.

    Only once per order not ticked either, perhaps that's playing a part.

    Comment


      #3
      Cheers for that.

      I set the price to the price of the prodcut and it now works,
      Regards
      David

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