Hi, We have stopped receiving receipt copy emails of the customer order from the order processing part of our website. The V.9 website has been working without fault for a number of years and we have not changed the site within the last four months. The last receipt copy email was received on the 06.06.2012. The orders are manually down loaded every day so the rest of the site appears to be working, we have re-published to the web but no change. Lastly we have sent a test send email to check that the emails are working and its working fine. Does anyone have any information on this issue that could help us please.
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stopped receiving receipt copy emails
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You may be the last person to know this*, but the community has been covering this since 5th June.
http://community.sellerdeck.com/showthread.php?t=52814
* actually I doubt it. I do wonder how people ever manage to run businesses sometimes.
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