One of my clients has told me today that he has had several customers with issues when trying to make a purchase.
These customers are either having the basket emptying or all values changing to zero in the card fields.
I have been unable to replicate this.
The checkout method is 'Credit cards captured for later processing'
My client later told me that he received the attached email from the hosting company 1and1 about 10 days ago:
Anybody any ideas on this.
These customers are either having the basket emptying or all values changing to zero in the card fields.
I have been unable to replicate this.
The checkout method is 'Credit cards captured for later processing'
My client later told me that he received the attached email from the hosting company 1and1 about 10 days ago:
We would like to inform you of an upcoming migration of
the 1&1 Web servers:
In the course of our system maintenance, your 1&1 Web Hosting
package will be migrated to an updated operating environment
on Monday, June 18th in order to continue to provide you with
the best and most secure environment for your package.
Your hosting package will not be available between
midnight and midday for about 5-10 minutes. Following this,
all applications will be available as usual.
What will improve?
=============================
Apart from better performance and more security, the migration
to a Linux operating environment (based on Debian Squeeze/6.0)
specifically adapted to the needs of 1&1 and its customers also
includes the upgrade of the following components:
Apache 2.2
http://apache.org/
Please note that the migration has resulted in a small number
of changes in the runtime configuration enforced by Apache.
For example, the instruction 'IndexOptions FancyIndex' now takes
you to the function that used to be available under the obsolete
'FancyIndex On'.
http://httpd.apache.org/docs/2.0/upgrading.html
Furthermore if you are using very old scripts or software, please
note that after a redirect by Apache, certain internal variables,
such as 'REMOTE_USER', will henceforth only be available as
'REDIRECT_REMOTE_USER'.
Python 2.6
http://www.python.org
http://docs.python.org/release/2.6.7/whatsnew/2.6.html
Perl 5.10.1
http://perldoc.perl.org/
http://perldoc.perl.org/5.10.1/index.html
These upgrades should not require any major change to your
website code, however, there are some changes to be aware of.
PHP as an Apache Module
Using the advanced configuration in the 1&1 Control Panel, you can
set PHP to run as an Apache module. This is still supported but
any php_value or php_flag variables added to an .htaccess file
will result in a 500 error on your web pages. If you need to set
PHP directives, you can do so directly from your scripts or by
disabling PHP as a module and setting the directives in a
php.ini file.
Mapping php extensions to php5
On the previous images, parsing PHP5 was done using an .htaccess
file with the directive "AddType x-mapp-php5 .php".
Now instead, you need to use the directive "AddHandler
x-mapp-php5 .php".
the 1&1 Web servers:
In the course of our system maintenance, your 1&1 Web Hosting
package will be migrated to an updated operating environment
on Monday, June 18th in order to continue to provide you with
the best and most secure environment for your package.
Your hosting package will not be available between
midnight and midday for about 5-10 minutes. Following this,
all applications will be available as usual.
What will improve?
=============================
Apart from better performance and more security, the migration
to a Linux operating environment (based on Debian Squeeze/6.0)
specifically adapted to the needs of 1&1 and its customers also
includes the upgrade of the following components:
Apache 2.2
http://apache.org/
Please note that the migration has resulted in a small number
of changes in the runtime configuration enforced by Apache.
For example, the instruction 'IndexOptions FancyIndex' now takes
you to the function that used to be available under the obsolete
'FancyIndex On'.
http://httpd.apache.org/docs/2.0/upgrading.html
Furthermore if you are using very old scripts or software, please
note that after a redirect by Apache, certain internal variables,
such as 'REMOTE_USER', will henceforth only be available as
'REDIRECT_REMOTE_USER'.
Python 2.6
http://www.python.org
http://docs.python.org/release/2.6.7/whatsnew/2.6.html
Perl 5.10.1
http://perldoc.perl.org/
http://perldoc.perl.org/5.10.1/index.html
These upgrades should not require any major change to your
website code, however, there are some changes to be aware of.
PHP as an Apache Module
Using the advanced configuration in the 1&1 Control Panel, you can
set PHP to run as an Apache module. This is still supported but
any php_value or php_flag variables added to an .htaccess file
will result in a 500 error on your web pages. If you need to set
PHP directives, you can do so directly from your scripts or by
disabling PHP as a module and setting the directives in a
php.ini file.
Mapping php extensions to php5
On the previous images, parsing PHP5 was done using an .htaccess
file with the directive "AddType x-mapp-php5 .php".
Now instead, you need to use the directive "AddHandler
x-mapp-php5 .php".
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