Hi,
I have had to move my site picklepotdesigns.co.uk (its on v9) to a new server. In doing so, some errors have occurred. It now won't download orders and also cannot get the smtp email settings to work. I have tried various settings but just get this error message:-
The 'SMTP server' address entered in the 'Web | Network Setup' is incorrect, or not a valid SMTP server.
Possible Solutions:
1) Try "localhost" as the "SMTP Server"
2) Check the "SMTP Server" host name, user name and password with your server host, then correct the details in 'Web | Network Setup'
3) Check your firewall settings
I can process an order through the site but it doesn't download orders so can't retrieve it..
Help!
I have had to move my site picklepotdesigns.co.uk (its on v9) to a new server. In doing so, some errors have occurred. It now won't download orders and also cannot get the smtp email settings to work. I have tried various settings but just get this error message:-
The 'SMTP server' address entered in the 'Web | Network Setup' is incorrect, or not a valid SMTP server.
Possible Solutions:
1) Try "localhost" as the "SMTP Server"
2) Check the "SMTP Server" host name, user name and password with your server host, then correct the details in 'Web | Network Setup'
3) Check your firewall settings
I can process an order through the site but it doesn't download orders so can't retrieve it..
Help!
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