Actinic V9 Network Setup problem with 123-reg

[LouPhi]

I'm moving a clients' Actinic V9 website from the existing host to their 123-reg hosting account.

However we're having all sorts of problems configuring the Network Setup and could do with some help (123-reg's response is that Actinic is a third party product and they can't help with it - great!)

I have set up a temporary directory on my main 123-reg account as follows:

http://www.athene-host.co.uk/mygiftsandsouvenirs/

And this is where I want to install the Actinic V9 (ready to transfer his domain across and point at this directory)

Here are the settings I'm using - would be grateful if anybody can notice anything obvious that is incorrect:
===========================================================================

SERVER DETAILS:
Catalog URL: http://www.athene-host.co.uk/mygifts...nirs/acatalog/
CGI-BIN URL: http://www.athene-host.co.uk/mygifts...enirs/cgi-bin/
Codebase: ./
Path from CGI-BIN to Online Store Folder: /public_html/mygiftsandsouvenirs/acatalog/

FTP DETAILS:
Server Host: 94.136.40.103
Username: ftp@athene-host.co.uk
Password: MY FTP PASSWORD
Path to CGI-BIN: /public_html/cgi-bin/
Path from CGI-BIN to Online Store Folder as viewed by the FTP Server: /public_html/mygiftsandsouvenirs/acatalog/
Use Passive FTP Transfers: UNTICKED

COMMON SETTINGS:
Web site URL: http://www.athene-host.co.uk/mygiftsandsouvenirs/
CGI Script ID Number: 1 Extension: .pl
Path to the Perl Shell: /usr/bin/perl
Use Relative CGI-BIN URLs in Catalog Pages: UNTICKED

UPLOAD SETTINGS:
Ignore Passive Transfer Errors: TICKED
Use Enhanced FTP: UNTICKED

Email Settings:
SMTP Server: smtp.123-reg.co.uk
Username: lou@athene-host.co.uk
Password: MY EMAIL PASSWORD

============================================

[Mike Hughes]

Sorry, I would help but there are just too many unknowns plus loads of odd settings that don't make any sense plus incompatible statements. You really need someone who knows the 123 reg setup and understands what you're actually trying to do.

[Fairyglass]

I used to use 123-reg but found it almost impossible to get the network settings right, so switched. I did manage to get a site up and running, but only by entering what I was sure were the correct network settings and (ignoring the wizard) publishing straight to web. The initial upload failed but trying for a second time no errors were shown and the site functioned fine for over a year before I switched servers. Sorry I can't help further, but if you do find a solution I'd love to know it and I'm sure you're not the only one having problems, so publishing it here would be great.
Cheers
Ben

[LouPhi]

I think I finally solved it - trial and error!

The path to the cgi-bin from the online store folder just needed to be ../acatalog/

123-reg had given me all sorts of different configurations for this field - using / back to the root, and various other ways....

Phew....