V8 Sites using PayPal Website Payments no longer work properly under the upgraded 1&1 Linux servers. Long timeout when transferring to the PSP followed by an "internal server error" message.
Help from 1&1 was unlikely so here's how we moved it to Host-It. The plan is to leave the domain and email with 1&1 and only move the hosting to Host-It. We'll get a fixed IP address from Host-It and point 1&1's DNS server to it.
On Host-It / Virtual Hosting / Actinic Hosting Plans (they mean SellerDeck here).
Choose the plan that suits your needs and click Sign Up.
On the next page select I will update my nameservers on an existing domain Or I will register a new domain.
Enter mydomain and .co.uk as appropriate and Continue.
On Product Configuration / Configurable Options leave everything at No or 0, except for
Enable Dedicated IP for site which should be checked.
Await an email from Host-It with your site details.
Once that arrived it seemed to be a good idea to test it before changing the DNS and performing a huge upload - so we used a V8.5.3 demo site with the following network settings (save below to a file and in SD under Web / Network Setup / Import said file):
Where the 1.2.3.4 is replaced with the IP adddress Host-It issued.
We uploaded that site and tested it was working OK.
Now for the switch over:
We waited for a time of day when it was very unlikely that anyone would be on the site. You could also follow the Suspend Ordering / Upload / Wait 2 hours / Download any in-progress orders route. As our 1&1 site was no longer functioning this was unnecessary.
Log into your 1&1 control panel and under Domains, select the domain in question and click the down arrow on the far right.
Under Domain Settings click Edit DNS Settings
Under A/AAAA and CNAME Records / IP address (A Record) select Other IP address (also valid for Managed Cloud Hosting)
Under IPv4 Address enter the IP address you got from Host-It (e.g. 1.2.3.4 above)
Click Save and that's the job done at 1&1.
We rebooted both the router and PC for good measure.
Once both back up, check your domain name to see if the SD test site now shows up. When it does, back Into the real SD site (save below to a file and under Web / Network Setup / Import said file):
Replacing www.mydomain.co.uk with your domain name.
Click the Test button and cross fingers.
Assuming that works, exit out of Network Setup and do a Refresh (un-suspend the site if you choose that route).
Help from 1&1 was unlikely so here's how we moved it to Host-It. The plan is to leave the domain and email with 1&1 and only move the hosting to Host-It. We'll get a fixed IP address from Host-It and point 1&1's DNS server to it.
On Host-It / Virtual Hosting / Actinic Hosting Plans (they mean SellerDeck here).
Choose the plan that suits your needs and click Sign Up.
On the next page select I will update my nameservers on an existing domain Or I will register a new domain.
Enter mydomain and .co.uk as appropriate and Continue.
On Product Configuration / Configurable Options leave everything at No or 0, except for
Enable Dedicated IP for site which should be checked.
Await an email from Host-It with your site details.
Once that arrived it seemed to be a good idea to test it before changing the DNS and performing a huge upload - so we used a V8.5.3 demo site with the following network settings (save below to a file and in SD under Web / Network Setup / Import said file):
Code:
HTTPPROXYMODE 0 HTTPPROXYADDRESS HTTPPROXYPORT 80 HTTPPROXYUSER HTTPPROXYPASSWORD FTPPROXYMODE 0 FTPPROXYADDRESS FTPPROXYPORT 21 FTPPROXYUSER FTPPROXYPASSWORD SCRIPTID 1 SCRIPTEXT .pl SMTPHOST localhost WEBSITEURL http://1.2.3.4 IGNOREPASSIVEERRORS true USERELATIVECGIURLS false PATHTOPERL /usr/bin/perl USEENHANCEFTP true FTPCLIENTTIMEOUT 55000 FTPRETRYDELAY 3000 FTPSILENT false FTPMAXRETRIES 3 FTPCONNECTTIMEOUT 60000 SMTPAUTHREQUIRED false SMTPUSERNAME SMTPPASSWORD CATALOGURL http://1.2.3.4/acatalog/ CGIBINURL http://1.2.3.4/cgi-bin/ PATHFROMCGITOCATALOG ../acatalog/ CODEBASE ./ FTPHOST 1.2.3.4 FTPUSERNAME from Host-It FTPPASSWORD from Host-It PATHTOCGIBIN httpdocs/cgi-bin/ USEPASSIVEFTP true FTPPATHFROMCGITOCATALOG
We uploaded that site and tested it was working OK.
Now for the switch over:
We waited for a time of day when it was very unlikely that anyone would be on the site. You could also follow the Suspend Ordering / Upload / Wait 2 hours / Download any in-progress orders route. As our 1&1 site was no longer functioning this was unnecessary.
Log into your 1&1 control panel and under Domains, select the domain in question and click the down arrow on the far right.
Under Domain Settings click Edit DNS Settings
Under A/AAAA and CNAME Records / IP address (A Record) select Other IP address (also valid for Managed Cloud Hosting)
Under IPv4 Address enter the IP address you got from Host-It (e.g. 1.2.3.4 above)
Click Save and that's the job done at 1&1.
We rebooted both the router and PC for good measure.
Once both back up, check your domain name to see if the SD test site now shows up. When it does, back Into the real SD site (save below to a file and under Web / Network Setup / Import said file):
Code:
HTTPPROXYMODE 0 HTTPPROXYADDRESS HTTPPROXYPORT 80 HTTPPROXYUSER HTTPPROXYPASSWORD FTPPROXYMODE 0 FTPPROXYADDRESS FTPPROXYPORT 21 FTPPROXYUSER FTPPROXYPASSWORD SCRIPTID 1 SCRIPTEXT .pl SMTPHOST localhost WEBSITEURL http://www.mydomain.co.uk IGNOREPASSIVEERRORS true USERELATIVECGIURLS false PATHTOPERL /usr/bin/perl USEENHANCEFTP true FTPCLIENTTIMEOUT 55000 FTPRETRYDELAY 3000 FTPSILENT false FTPMAXRETRIES 3 FTPCONNECTTIMEOUT 60000 SMTPAUTHREQUIRED false SMTPUSERNAME SMTPPASSWORD CATALOGURL http://www.mydomain.co.uk/acatalog/ CGIBINURL http://www.mydomain.co.uk/cgi-bin/ PATHFROMCGITOCATALOG ../acatalog/ CODEBASE ./ FTPHOST www.mydomain.co.uk FTPUSERNAME from Host-It FTPPASSWORD from Host-It PATHTOCGIBIN httpdocs/cgi-bin/ USEPASSIVEFTP true FTPPATHFROMCGITOCATALOG
Click the Test button and cross fingers.
Assuming that works, exit out of Network Setup and do a Refresh (un-suspend the site if you choose that route).
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