Hey there
Been a while since I have needed to use these forums
We are currently using actinic 6 and i am wanting to upgrade to actinic 7, so I thought before I upgrade I will grab the demo and do a few test runs. I have copied all my old site from 6 over to 7 with no problems, and previews in actinic 7 are perfect. However when I do an update or do a full refresh, when I click on any of the “check out” or “view basket” icons I get the following error
“Error: There was a problem with some information in the online shop so we cannot take your order. Please contact the shop owner with this information so that they can rectify the problem. Details: The version number (2) of one of your uploaded data files (Discount blob) is incompatible with the existing script version (1). Solution: Refresh the site.”
I did some research into this and found something similar to what I had got above so I proceeded to take all my .pl and .pm files from the “original” folder and copy them over my old ones located in “site1” folder, and Shippingtemplate.pl from ShipControl. This then fixed the above error and now gives me the following
“Error: Mallformed XML cart template (missing DiscountInfoLine)“
I am not quite sure what this means, I have tried to find some info on it from the knowledge base and forums but do not seem to be able to find anything. I am also not quite sure if this is just a general error from the upgrade, web host, or just me being stupid
It is a custom template I am using (works perfectly with V6), and apart from the errors when clicking on those two buttons the site seems to function fine. I cannot add anything to the basket probably due to the reason listed above. Any pointers or help with this would be great.
Thanks,
Neo_ad
http://www.brokenoath.net (not my actinic site)
Been a while since I have needed to use these forums
We are currently using actinic 6 and i am wanting to upgrade to actinic 7, so I thought before I upgrade I will grab the demo and do a few test runs. I have copied all my old site from 6 over to 7 with no problems, and previews in actinic 7 are perfect. However when I do an update or do a full refresh, when I click on any of the “check out” or “view basket” icons I get the following error
“Error: There was a problem with some information in the online shop so we cannot take your order. Please contact the shop owner with this information so that they can rectify the problem. Details: The version number (2) of one of your uploaded data files (Discount blob) is incompatible with the existing script version (1). Solution: Refresh the site.”
I did some research into this and found something similar to what I had got above so I proceeded to take all my .pl and .pm files from the “original” folder and copy them over my old ones located in “site1” folder, and Shippingtemplate.pl from ShipControl. This then fixed the above error and now gives me the following
“Error: Mallformed XML cart template (missing DiscountInfoLine)“
I am not quite sure what this means, I have tried to find some info on it from the knowledge base and forums but do not seem to be able to find anything. I am also not quite sure if this is just a general error from the upgrade, web host, or just me being stupid
It is a custom template I am using (works perfectly with V6), and apart from the errors when clicking on those two buttons the site seems to function fine. I cannot add anything to the basket probably due to the reason listed above. Any pointers or help with this would be great.
Thanks,
Neo_ad
http://www.brokenoath.net (not my actinic site)
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