hi all...
I have a site with only one product, a digital download. Obviously when going to the checkout the customer can only have one item in their basket, cause you can only buy one download.
the problem i have is the following scenario.
a customer puts the item in their basket, then chooses not to purchase for whatever reason. They then return to the site a day or two later having decided to purchase...now when they choose 'add to basket' the actinic returns an error, saying they already have one item in their basket... the customer then has to go through the hassle of removing, updating, re-ordering etc etc.
Is there any way to stop this? ie clear the cookie (im assuming it works by cookies) before the checkout page is reached?
long shot i know but hey...
adi
I have a site with only one product, a digital download. Obviously when going to the checkout the customer can only have one item in their basket, cause you can only buy one download.
the problem i have is the following scenario.
a customer puts the item in their basket, then chooses not to purchase for whatever reason. They then return to the site a day or two later having decided to purchase...now when they choose 'add to basket' the actinic returns an error, saying they already have one item in their basket... the customer then has to go through the hassle of removing, updating, re-ordering etc etc.
Is there any way to stop this? ie clear the cookie (im assuming it works by cookies) before the checkout page is reached?
long shot i know but hey...
adi
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