VAT on items sent NZ

[Chuckie]

We are currently setting up our website to accept orders from new zealand, from what i can find out we dont charge people from nz vat am i right ? can someone please confirm this

Thanks
James

[I-CC]

Thats correct, no VAT applied to orders from NZ as not in the EU

[Chuckie]

but my actinic is adding vat onto this sale

[I-CC]

Are you ordering and taxing based on invoice or delivery location (Check this in the tax area).