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Cat ver: 5 - Changing Servers

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    Cat ver: 5 - Changing Servers

    I've used Actinic Catalog Ver: 5.0.0.0.0.29.BMGB with no problems both as SSL and also using it's own encryption for some years now.

    With same hosting company, hosted on one server as SSL, then another server as Catalog encryption, now the company has changed its servers again and still on own encryption.

    Catalog is now sometimes shows spurious CART messages; i.e. place an order, order is in Cart, view Cart, see no order. Clear Cart, view cart, see empty cart, place an order, see message saying Cart has exceeded number of products permitted, cart is empty.

    See the Large Grey security panel online, and sometimes it's missing when ordering via Credit Card.

    Catalog has not been altered, apart from new NETWORK settings supplied by hosting company.

    Hosting Company cannot help.

    I'm sure it's their Server, because had no problems upto changing to this 3rd Server, always a Unix.

    Anyone else with this version had problems and have moved to a new server this last 2 weeks.

    #2
    Hi,

    Can you please provide a URL so we can take a look at what is happening.
    ********************
    Tracey
    SellerDeck

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