PSP Problem

[randy1]

Hi,
I've had a problem with all the orders going to the pending paymemt service provider ever since I've had the site live, whether they are approved or not. I've tried a complete refresh, dosen't matter. I'm using Act Developer version 6.1.2.1.0.0DVA. here is the catalog. http://www.upupandaway-flowers.ca/acatalog/index.html I have also done a PSP update.

The other thing is, I thought upgrades were free? EXAMPLE 6.1.2 to 6.5. What would it be in U.S. dollars to upgrade to version 7? This might solve the problem.

Thanks
Randy

[Nadeem]

Hi there

Maintenance releases are free, so you can download 6.1.5 from the following site
For pricing on upgrading to v7, i would suggest in contacting Sure Solutions

With regards to your issue, it is possible that you are not recieving the callback from InternetSecure. I would suggest in downloading all your order, once it has been downloaded, ftp to your site and see if there is any .occ file. Simply delete these files.

Kind Regards