Search function 'corrupted'
I'm not spectacularly technical, and our technical man is baffled by this problem:
When running any search on the site (www.denis.co.uk), either via the Search page, the Latest Uploads link, or various text links which gather together specific products, a message is displayed: 'the product index file format is corrupt'. It then lists the search string for the first item in the would-be search results but displays no images.
This is the second major issue with Actinic 7, the first being a complete loss of background. Neither was an issue on this site days ago using Actinic 6. Can anyone help?
Unfortunately, despite signing up for Actinic Support, I wasn't given any support details such as priority phone line.
When running any search on the site (www.denis.co.uk), either via the Search page, the Latest Uploads link, or various text links which gather together specific products, a message is displayed: 'the product index file format is corrupt'. It then lists the search string for the first item in the would-be search results but displays no images.
This is the second major issue with Actinic 7, the first being a complete loss of background. Neither was an issue on this site days ago using Actinic 6. Can anyone help?
Unfortunately, despite signing up for Actinic Support, I wasn't given any support details such as priority phone line.
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