Generating offline orders to countries not included in Locations

[kenwen]

hi all,

I've got an interested buyer from Russia and we don't accept credit card payments from that region due to risk of credit card fraud. However, the purchaser is willing to do a bank transfer (something my bank says is safe) and he needs an invoice for it.

My problem is that I can't generate an offline order for him as Russia isn't in my locations list.

Is there a way I can restrict certain countries from the shop front but use them internally or is there a way of using countries on a one off basis?

Cheers
Ken

[Toby B]

Hi Ken,

That shouldn't be a problem. You can add Russia to your Advanced | Locations so you can use if for an offline order.

As long as that country is not set up in View | Business Settings | Shipping and Handling/Tax, it will not show in the checkout.