DONE button failure

[Jenny]

My site has a problem, in that when it completes an order, ie to the point the receipt appears, when you click on the DONE button, it fails with this
"http://www.domain.biz/acatalog&ACTINIC_REFERRER=http%3a%2f%2fwww%2edomain%2ebiz%2fcgi%2dbin%2fos000001%2epl" and an error 404 page..
any ideas please?
Thanks
Jenny

[pinbrook]

There seems to be a little bugglette within actinic that does this, every now and again.

I have seen this error several times, on one occaision I actually fixed it, on others I have had to resort to hard coding the Done link.

[Jenny]

Jo, thanks for that. I have never had this before and I wasn't sure if it was a 7.0.2 buglet..
Jenny

[johking]

Just for anyone else reading this thread...

I had exactly the same problem - because I was redirecting to my site url (ie http://www.mysite.com, rather than http://www.mysite.com/index.htm)

It was fixed by adding a trailing slash to the URL, as mentioned by Nadeem somewhere else on this forum.

In Design > Options > Miscellaneous' tick 'No frames in Checkout' and then enter a new URL in the 'URL for Completed and Aborted Checkout' field.

Make sure the address has a trailing slash as in http://www.mysite.com/

That worked for me

Jo

[DaveT]

I had this problem when I pointed my site to a return page.

It was trying to point to

http://www.mysite.com/cgi-bin/myreturnscript.pl&ACTINIC_REFERRER=.....

It was solved by appending a ? to the end of the return page in the Design settings.


http://www.mysite.com.cgi-bin/myreturnscript.pl?&ACTINIC_REFERRER=.....

This simply forces the parameters onto the querystring where they don't necessarily have to get in the way.