Announcement

Collapse
No announcement yet.

Not importing products

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Not importing products

    I have exported a hierarchical CSV file from V6.4 catalog, and tried reimporting this into developer as I want to transfer some of the products to the other catalogue. A have a rather deep hierarchical file format. Sections, then subsections in each case (showing as section, section), then the products within each subsection. It is importing the sections and subsections, but none of the products are shown in the new catalogue

    Any ideas on this? Cheers

    #2
    Hi there

    but none of the products are shown in the new catalogue
    The only reason why i can think that it is not importing product, is that actinic cannot find the images that are associated with the products. Just wondering, where are you images associated, are they within the site1 folder or outside, and also in the import file, do they just have "picture.jpg", rather than "c:\Pictures\picture.jpg". If its the former then actinic is looking for thoses images in the site1 folder.

    Actinic should also generate an error log when importing, i would recommend you checking the error log.

    Kind Regards
    Nadeem Rasool
    SellerDeck Development

    Comment

    Working...
    X