Digital Download Lost Link

[Jono]

Hi,

If I have a customer who puts a wrong email address in by mistake - then orders a digital download product - doesn't download from the confirmation page at the end of the process - i.e is waiting for the email to tell them.

Is there a way we can re-supply the download link to them?

Thanks,


Jono
www.yopo.co.uk

[Nadeem]

Hi there

I'm afraid not, all i can suggest would be to copy the dd file they had purchased to another folder on your site, and simply supply them with a link to that file. Then saying after 24-48 hours this file will be deleted

Kind Regards