Coupon Codes

[aloebridge123]

Hi,

Searched all the listings but not sure I found what I was looking for.

I'm trying to set up a coupon code for customers so that they receive 5% off their order.

I have tried to create the coupon code but when I upload my store, the box doesn't appear at all - can someone please tell me what I'm doing wrong.

The site was originally built in Actinic catalog v6 and I then transferred it to developer 7.

any help is much appreciated

Linda
www.aloevera-and-you.com

[Jan]

There is a tab in the coupon dialog called Miscellaneous, that has checkboxs to say where the coupons can be entered.

Having said that, the coupon code didn't work on the product pages or shopping basket for one of my V7 sites when I upgraded from V6, so I just use them in the shopping cart.

Regards,

[aloebridge123]

Still not working am I missing something?

Hi,

Not sure If I'm missing something here. I'm trying to set up the coupon code but everytime I upload no box appears for the customer to enter the code.

I've gone into the discount and surcharges box and created a discount that enables customers to get 5% off their total order if they input the code DISC5. In misc tab I've stated to allow coupon code entry in checkout - but no box appears.

Does it have something to do with copy URL to clipboard - what's that mean I've selected it but nothing happens.

As previously mentioned this site is an upgrade from v6 catalog to v7 developer - could this be the problem?

Thanks as always
Linda Bridgestock
www.aloevera-and-you.com

[Nadeem]

Hi Linda

I would suggest in opening your Act_Primary.html.

You should have the following code in here

NETQUOTEDEL:CAPTURECOUPON
NETQUOTEVAR:FORMEND
<form method="NETQUOTEVAR:CGIMETHOD" action="NETQUOTEVAR:CGIURL">
<!-- coupon entry begins -->
<table width="100%" border="0" cellspacing="0" cellpadding="2">
  <tr> 
    <td><strong><font size="-1" face="Arial, Helvetica, sans-serif">NETQUOTEVAR:COUPONTITLE</font></strong>&nbsp;<font size="-1" face="Arial, Helvetica, sans-serif">NETQUOTEVAR:COUPONMESSAGE</font></td>
    <td valign="top" nowrap>
<input type="TEXT" name="COUPONCODE" size="15" maxlength="255" value="NETQUOTEVAR:COUPONCAPTION" onFocus="this.value='';this.style.background='#FFFFFF'">
&nbsp;<input type="SUBMIT" name="ACTION" value="NETQUOTEVAR:COUPONACTION">
    </td>
  </tr>
</table>
</form>
NETQUOTEVAR:FORMBEGIN
<!-- coupon entry ends -->
NETQUOTEDEL:CAPTURECOUPON

If this code is not here, then thats the reason why the coupon code is not showing up.
Setting this up in Act_Primary.html will have your coupon box showing in the store pages.

Kind Regards

[aloebridge123]

Thanks I've managed to get the coupon code on to store pages but when the customer comes to pay for the order the discount isn't reflected in the final amount - although it is reflected if you view cart!

Is there any way I can get the coupon code to display only at the checkout stage???

[Nadeem]

Hi Linda

If you go to "View | Discount and Surcharging Settings | Miscellaneous" and here for Allow Coupon Code Entry, simply tick it for shopping cart and checkout.

This will allow you to enter to a coupon code on the view cart and checkout.

Kind Regards

[aloebridge123]

Hi Nadeem,

I've done that, but the box doesn't appear at all now?

[Nadeem]

Hi Linda

It looks like your checkout stages have not been updated with the coupon code information. All i can suggest would be to go to the following folder "C:\Program Files\Actinic v7\Formats\Themes\BusinessCSS" and copy the following files

Act_ShoppingCart.html
Act_ShoppingCartXML.html
Act_Order00.html
Act_Order01.html
Act_Order02.html
Act_Order04.html

and paste these files within your site1 folder

Update the site and check it.

Kind Regards

[aloebridge123]

Thanks

Now working fine!