Hiya i have got a problem if i select Credit / Debit card details sent seperately i get my receipt come up and order completed, but if i select credit card and enter all my details in thru the java applet it completes the order our end but doesnt carry onto the final receipt page for the customer and he doesnt get the emails either even though we do. can some explain to me why it might be doing this ?
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Hi James
Look like there is an issue with "Act_Order03.html" within your site. I would recommend going into "C:\Program Files\Actinic Ecommerce v6\Formats\Themes\Business" and copy the "Act_Order03.html" and paste it within your site1 folder. Update your site and it should work.
Kind RegardsNadeem Rasool
SellerDeck Development -
nope it doesnt
i have refreshed it, and just simply updated it, still sits there waiting for the receipt. Any other ideas what could be causing thisComment
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Hi James
I'm afraid not, what i would suggest would be to raise an email ticket on the following address: http://www.actinic.co.uk/support/register.htm.
They would need to see your snapshot
Kind RegardsNadeem Rasool
SellerDeck DevelopmentComment
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Its working Now
Hiya, i upgraded to 6.15 from 6.14 and its now working correctly
receipts are now coming up as they should.
Thanks again
Probably was a problem with the order 3 file like your said but i remember doing the edit of actinic.pm for the sendmail thing, could that have caused the problem ?Comment
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