Sage categories

[houndour]

Hi,

I'm transferring products from Sage to Actinic. I have successfully managed to figure out how to tranfer them using the category A and B boxes on the Web Tab in Sage.
So that the products are sorted into the categories I want in Actinic.

However, some of my products require 3 levels of categories, eg.

Main Category
----Sub Category 1
---------Product 1
---------Sub Sub Category 1
----------------Product 1's spare parts
----Sub Category 2
---------Product 2
----Sub Category 3
---------Product 3


I am only ever having 1 product per page, hence only one product within a sub category.

If I put in Sage for Products 1's spare parts
Category A = Main Category
Category B = Sub Category
CAtegory C = Sub Sub Category

I'm finding that in Actinic I get the 3rd category, but it does not transfer the actual product.

I've tried this with several products. I have checked that I have publish to web checked. I also looked at the error file (when importing), but there's nothing in there that refers to the product.

Any ideas?

Thanks,
Sam

[TraceyG]

Hi Sam,

What version of Sage are you using? Do you have the 'Publish to Web' box ticked?

[houndour]

Hi,

Yes I do have publish to web ticked.

I've just tried the actinic link button in Sage again and then importing into Actinic and its working now! Honest I had the publish to web ticked, and I haven't made any changes to sage or actinic since the last time I tried. I just hope it doesn't happen again.

Sam

[Nadeem]

Hi Sam

What version of Sage are you running, if it was version 11, then there was a bug with the tick not staying in Publish to Web.

So you would need to download the patch from Sage website. The url for the patch is: http://www.sage.co.uk/updates/Line50.asp?id=v11

Kind Regards

[houndour]

Hi Nadeem,

I saw that post about the bug, but I have Sage 9.00.0023 Account Plus.

Thanks
Sam