Changing the text of the emails created in Actinic

[Jacques]

I've seen how, through the templates, one can change some of the content of the emails generated by Actinic ; however I've not found where I could change generated text such as "Invoice Address and Deliver To" or "Customer/Recipient Details" ...

Can someone tell me where to look ?

Many thanks

Jacques

[NormanRouxel]

Try Design / Text where there's a Search command.

[Jacques]

Hello Norman,

I already tried without success

[NormanRouxel]

Hmmm... I looked at Act_CustomerEmail.txt and they're not in there. However "Ship To:" is.

In Design / Text; the text "Invoice Address:" appears several times when I did a search. You could try making small changes to each one (e.g. Invoice Address:A, etc) and see where they appear.

[Jacques]

Hello Again Norman,

Unfortunately I had tried without success (most of my fields were already translated to French so it's quick to check).

[Jacques]

Any update for this from the Actinic team ?

I'd like to send emails 100% in French not 50% French and 50% English (and not 100% in English )

[Nadeem]

Hi there

I'm just a bit confused, what Norman wrote, about changing the text in "Act_CustomerEmail.txt" is correct.

The formatting of the email when the customer has ordered is the following:

Dear Nadeem Rasool,

Thank you for shopping at My Company .
We have received and are processing the following order:

******************************************************
Order Number: NR13AA00000001
Order Date: 17 March 2005 16:58 GMT

Ship To:
Nadeem Rasool
Test Product
Weybridge
KT13 8HD
United Kingdom
12341234
email@email.com



Shopping Cart (Prices in British Pounds)
DESCRIPTION QUANTITY PRICE COST
----------------------------------------------------------------------
Test Product 1 1 £9.99 £9.99
======================================================================
Subtotal: £9.99
VAT: £1.75
Total: £11.74

One or more of the items you have ordered are available for download now. Each item has links to click on to initiate the download. The links are valid for 24 hours after placing the order.

Test Product 1
Click on this link to download: http://barlc09.users.netlink.co.uk/c...e0e4b5b5e5e2e4

******************************************************


Sincerely,
My Contact
My Job Title
My Company

My Street
My Town
United Kingdom
My Phone Number
nrsupport@actinic.co.uk
www.YourCompanyURL.com

You can change the ship to text, as well as Sincerely and order number? What is it, that you want to change?

Kind Regards

[Jacques]

Hello Nadeem,

I want to edit :
Act_OrderShipEmail,
Act_PaymentRecEmail,
Act_OrderRecEmail

(not Act_CustomerEmail.txt)

because some of the text in these three templates is in English, and I want to send emails in French

[Nadeem]

Hi Jacques,

Sorry your previous posting had not mentioned you wanted to edit the though templates. Anyway,I'm afraid you cannot change "Invoice Address and Deliver To" or "Customer/Recipient Detail". This are hardcoded within the executable.
This has been added before on the wishlist, but i will add this thread to it as well.

Kind Regards

[Jacques]

Thanks Nadeem