Announcement

Collapse
No announcement yet.

Quantity appearing twice in shopping basket

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Quantity appearing twice in shopping basket

    Hi All - Hope someone can answer me this. I've got a double description and quantity appearing for each product chosen in the shopping basket. If you go to http://www.integratedheatingsystems....HScatalog.html and select a 300 series unit, you will see that there is a quantity for the radiator appearing both for the product and also for the component/attribute.

    I understand that it is happening because the product has a range of sizes that are given in a picklist that the customer selects. So, what is happening is both the product AND attribute are being displayed. The problem is a quantity is also being displayed for each, and this doesn't make sense visually.

    Does anyone know how I can suppress this?

    #2
    Stroppy,

    This thread sorted this issue out for me!

    http://community.actinic.com/showthread.php?t=9147

    Dave
    Cheers

    David
    Located in Edinburgh UK

    http://twitter.com/mcfinster

    Comment


      #3
      Thanks Dave

      I also had another tinker and found this fix for the problem.

      I found it was being caused because the application didn't know I wanted to JUST display the attributes of the product (various sizes and prices) and not the parent product details as well, so to stop this happening I changed the following:

      Under the Component Tab, check on 'Component As Separate Line Order'

      Then under the Product Details > General
      Component Details I changed it from 'Product Price' to 'Sum of Component Prices' and checked on 'No Order Line For Main Product'

      And that has cured the problem.

      Comment

      Working...
      X