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    Worldpay 9-digit Warning Email

    Hi Guys,

    Just received the following from WorldPay. Can anybody confirm that Actinic 7 has no problem in this area? I'm guessing others might be interested in other versions too...

    Thanks,

    Neil
    ----------------------------------------------------------

    "
    Out of courtesy, I wanted to provide you with some information on an event that will occur within the next two or three weeks.

    Every successful transaction you process through WorldPay generates a unique identification number, known as a 'transId'. Currently, a transId is 8-digits long, however these are about to roll-over and so will increase to 9-digits. This increase will have no impact on WorldPay's service to you, as our systems are designed to handle up to 16 digits (as documented in our integration guides).

    This increase will probably have no impact on your website's services. However, for peace of mind, I would suggest that if you use a Shopping cart or WorldPay's callback feature, then you should confirm whether this increase will affect your service.

    Unfortunately, as this increase in transId will only affect your systems, we are unable to analyse or diagnose the potential problems within your website's systems, or to provide you with advice on possible solutions.

    What should you do?

    Check if your systems depend on 8-digit settings for the transId parameter, and if they do, then change them so that they can handle longer transId values.

    For shopping carts:
    check how your shopping cart handles transId values, and contact your technical expert and the provider of your shopping cart if you have any concerns.

    For callback:
    Check your callback settings for any dependency on 8-digit length for transId values. You may need to consult your technical expert, or those who implemented your callback features.
    "
    Neil Rabbitts
    Out of the Hat Ltd

    www.outofthehat.co.uk - personalised gifts and more

    #2
    Got the same email, I was about to post the same? anyone know??

    Comment


      #3
      This was raised and answered in the Any Other Business forum:

      http://community.actinic.com/showthread.php?t=11363

      The answer is that there is no impact:

      Originally posted by cdicken
      The field which the 'transId' goes into in Actinic can support up to 50 characters so the increase to 9 should not have any affect on the running of your online store.


      Tim Weaver
      WISE.CO.UK
      Consultancy, Innovation & Solutions

      tim.weaver@wise.co.uk
      http://www.wise.co.uk

      Comment


        #4
        Oops, sorry - it's too close to Christmas for me to think up sensible keywords for the forum search..... I'm usually much more careful before posting a question someone else has already asked!

        Have a good Chrimbo, all!

        N
        Neil Rabbitts
        Out of the Hat Ltd

        www.outofthehat.co.uk - personalised gifts and more

        Comment

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