Using Customer Accounts for promotions

[worthydealer]

Hi there,

Does anybody have any suggestions or tips for setting up a Customer Account for use as a promotion?

I have just set up a Customer Account with a price schedule attached to it that takes 10% off all prices in the store. I thought I might contact all past customers and give them all the login details for this one Customer Account, so they could access the discount.

This works fine, until the Checkout stage. Because the setting up of the Customer Account buyer seems to insist on names and addresses being entered (is there any way round this?) I get a 'Select one of the addresses below' option occuring in the Checkout, with the Customer Account main contact in one box, and the more usual address boxes being pre-filled with the rubbish I entered just to be able to create the account - is there any way round this - any editing of a Template that will stop this occurring? (my store is set up to allow only one address to be entered i.e. the billing and delivery address have to be the same). Being logged into a Customer Account really mucks this up.

I've attached a screenshot of what I'm getting in the Checkout while logged in - basically I want to get rid of the 'Select One of the addresses below' in big letters, then the black box with its grey header and radio button (filled with the 'Enter Address' rubbish I put into the Customer Account), and I also want to get rid of the address boxes being pre-filled with the 'Buyer' info I put into the 'Buyer' tab of the Customer Account.

Can this be done please?

Many thanks - this is the only thing standing between me and having some really good promotions, as far as I can see.

[Nadeem]

Hi there

Open Act_Order01.html in notepad or your html editor and find the following lines and comment them out

<Actinic:VAR NAME=ADDRESS_COLUMNS VALUE=3/>

<Actinic:VAR NAME=ADDRESS_FORM0 VALUE="
<FONT FACE=ARIAL><INPUT TYPE=HIDDEN NAME=ADDRESSSELECT VALUE=%s>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B></FONT>
"/>
<Actinic:VAR NAME=ADDRESS_FORM1 VALUE="
<FONT FACE=ARIAL><U><B>%s:</B></U>
<INPUT TYPE=RADIO NAME=ADDRESSSELECT VALUE=%s%s></BR>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B></FONT>
"/>
<Actinic:VAR NAME=ADDRESS_FORM2 VALUE="
<FONT FACE=ARIAL><U><B>%s:</B></U>
<INPUT TYPE=RADIO NAME=ADDRESSSELECT VALUE=%s%s></BR>
<B>%s</B><BR>%s,<BR>%s,<BR>%s,<BR>%s, <B>%s</B>,<BR><B>%s</B></FONT>
"/>

<Actinic:VAR NAME=ADDRESS_TITLE0 VALUE=""/>
<Actinic:VAR NAME=ADDRESS_TITLE1 VALUE="<FONT FACE=ARIAL>%s:</FONT>"/>
<Actinic:VAR NAME=ADDRESS_TITLE2 VALUE="<FONT FACE=ARIAL>%s:</FONT>"/>

<Actinic:VAR NAME=ADDRESS_TITLE10 VALUE=""/>
<Actinic:VAR NAME=ADDRESS_TITLE11 VALUE=""/>
<Actinic:VAR NAME=ADDRESS_TITLE12 VALUE="
<FONT FACE=ARIAL><INPUT TYPE=RADIO NAME=ADDRESSSELECT VALUE=0 CHECKED>
%s:</FONT>
"/>

<Actinic:VAR NAME=ADDRESS_TABLE VALUE="
<FONT FACE=ARIAL>%s
<TABLE WIDTH=600 BORDER=0 CELLSPACING=0 CELLPADDING=1 BGCOLOR=%s><TR><TD>
<TABLE WIDTH=100% BORDER=0 CELLSPACING=0 CELLPADDING=4 BGCOLOR=%s>
%s
</TABLE>
</TD></TR></TABLE>
%s</FONT>
"/>

This will get rid of the box.

Kind Regards

[worthydealer]

Thank you

Dear Nadeem,

Thank you for this information. I will edit my Template this evening, and let you know how I get on.

Best wishes,

Pete

[worthydealer]

Setting Customer Accounts as promotions

Hi -

Thanks for that code - I have now got rid of the extra address box that was appearing. My Checkout looks good again now when a customer is logged into their promotion and is checking out, apart from the Name and Email address from the 'Buyers' section of the Customer Account appears pre-filled in the name and address boxes - is there any way to get rid of this as well?

For instance, I have one Customer Account set up as a promotion whereby everything in the store is 50% off. The Buyer name is 'your name' and the email address is 'you@your.email' - is it possible to set up a buyer in the Customer Account without a Name and an Email?

You can see what I mean if you log into my promotion. From my home page at www.worthydeal.co.uk click on the 'Specials' button to get to the login page. Enter 'Test_promotion' and 'test' to login. You should see everything then half-price under 'Promotion'. Put an item in the basket and Checkout. You will see 'you name' and 'you@your.email' in the boxes - how can I edit these out please?

Also, a slight problem, if you now go back to the Home page from here, or go back to the Home page from any page showing a 'Promotion' price, you seem to get logged out, because once you are on the Home page, if you go back by any route into the product pages, the only price now showing is the normal Retail price - all 'Promotion' prices have been lost. (Your item is correctly retained in your shopping basket though at the correct Promotion price). My question is: is there any way to ensure that the customer remains logged into their account no matter where they go on the site in any one session, so that any time they go to a product page from anywhere else, they will still see the 'Promotion' prices?

Many thanks - sorry for the slightly wordy posting!

[Nadeem]

Hi there

You will see 'you name' and 'you@your.email' in the boxes - how can I edit these out please?

Its getting these details from the customer account. Do if you go into the buyer tab or address please check for any reference of this, and remove it.

if you now go back to the Home page from here, or go back to the Home page from any page showing a 'Promotion' price, you seem to get logged out

Thats because you have a direct link to the homepage eg (http://www.worthydeals.co.uk) instead of getting it to run a bb script like

I believe you cannot do this for the brochure homepage, only store pages.

Kind Regards

[Jan]

> Its getting these details from the customer account. Do if you go into the
> buyer tab or address please check for any reference of this, and remove it.
You can't do this because those fields are mandatory for customer accounts, I have replaced mine with a . but it still doesn't look good. You can replace them with a space but then the customer account is not uploaded because the address details are not fully filled in.

Regards,

[worthydealer]

Thanks Jan

Thanks Jan - I didn't think you could not have a buyer name and email in the Customer Account. But the . would be a better idea for me.

Do you think a perl programmer could sort this out properly, as a specially-commissioned piece of coding, along with my other problem of keeping the customer login alive when the customer goes out to the home page then back into the catalog?

Thanks for your time and trouble