how to change basket default

[otiz]

on my products i have a default of 4 in the quantity selction, how do i change this to 1 as default?

Tahnks

Paul

[NormanRouxel]

Is this a customised catalog?

Have you an URL so we can see?

Could your database be corrupted?

I noticed that the majority of new topics over the last few days are from you. You seem to have an enormous number of concurrent problems.

[otiz]

Hi Norman
Had a nightmare day today, my external drive with a lot of images has packed up so can download but it wont print out the order because it cant find the file ( i guess), just posted another prob with the navigator.
Been at this since 3 this afternoon.

BAD Day

appreciate any help

www.islandentertainmentsonline.com

Thanks

Paul

[NormanRouxel]

Hi Paul,

Re the Quantity being set to 4. I can't see what's happening as your pages are now all marked as Site Down.

If you haven't modified the Product Templates to force a pre-set quantity tag then the other place to look is Design / Options / Text / Phase -1, ID 2173. Check that it is

%s<INPUT TYPE=text NAME="%s" SIZE="4" VALUE="%d">

[pinbrook]

I've seen this behaviour before, I can't remember the solution, but the solution will be here in the forum somewhere

[otiz]

Hi Norman
Sorry had to take site offline as i cant print out the orders as i get error message "invalid file name"

any ideas on that one?

Thanks
Paul

[NormanRouxel]

Sorry, no.

Have you checked your system for Spyware, Viruses and Trojans?

If I was you I'd make a Snapshot and get an copy of Site1 and any other images, etc off that system and onto back-up media just in case.

Also go to Housekeeping / Security and copy / paste everything there into a text file and back that up too.

[otiz]

Hi Norman
Do i need to change that 4 to a 1 ?

Paul

[otiz]

I have a spyware programme plus Norton on the system.
I will run both progs again to see if i have anything.

Paul

[otiz]

i am thinking of changing to version 7 anyway, however will my snapshot take all the bad bits with it?

Paul

[NormanRouxel]

I doub't if anyone knows what will happen. If your Database is corrumped then you're in big trouble. If it's the installation of Actinic then you may be better off.

As to changing that "4". No only check if the entire line is as posted above. The 4 is the width of the field. However if something's messed up it may be getting used as the pre-set value.

[otiz]

Hi Norman

Site is back up if you wanna look now?
the code looks like this for the quantity

%s<INPUT TYPE=text NAME="%s" SIZE="4" VALUE="%d">

so its the same as you said

any more places to look?

Thanks
Paul

[NormanRouxel]

Could you post the Product Template you are using.

[otiz]

dont understand sorry?

can you visit the link below and see if the images appear in your browser?

thanks

Paul

[NormanRouxel]

Also (and you won't really want to know this) - your generated pages ( as at 18:35) contain garbage wherever the Product Price is displayed.

E.g.

<Actinic:PRICES PROD_REF="209" RETAIL_PRICE_PROMPT="„”Ñ °?m`%bØ$l¡Ô Xêsm`">